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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,647 Reviews

3,647 Reviews of Toyota of Lancaster - Service Center

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November 15, 2024

It was quick and easy…. Service was good not complain Good service… Yeah 👍 Ok ok More

by IMEMBRENO121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Gawellek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roosevelt Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

November 15, 2024

I knew right off the bat what was wrong with my vehicle I was told it was my tires then I went to get tires and the tires co said my tires were fine but Toyota wanted me to change the tires to see if it fixe More

by 1HASHWFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nancy
Nov 15, 2024 -

Toyota of Lancaster responded

We are sorry to hear that you were not satisfied with the service performed. We strive to provide the best quality products to our customers, and we apologize for any inconvenience that you may have experienced. We will investigate this further and take steps to improve the reliability of our service.

November 15, 2024

Took my truck in for a recall they got me a rental for 3 weeks. They called me and kept me in communication. Overall pleased More

by DAVIDPEREZ529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Toyota of Lancaster responded

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each customer.

November 15, 2024

My car got fixed and they checked everything. My service advisor called me back, checked me out, and made sure everything was done. More

by JENNIFERSUN65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy
Nov 15, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

November 15, 2024

Toyota of Lancaster has top notch Service advisors who are there to help you with any questions or concerns. More

by RONBARILLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hachey
Nov 15, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

November 14, 2024

Max is the best 😀👌 😃and I'll be back for the next service for my van. More

by JAHZULU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ciotti 5 🌟 plus a 🏅.
Nov 14, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

November 13, 2024

Everyone is very kind, fast and efficient. I had no problems with my current service. More

by ANNICE GARBUTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

November 13, 2024

It's a very nice and clean dealership. But the mechanic that serviced my vehicle needs more training. Should have more experience on how things work, or at least be able to ask someone for More

by jcastrellon66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Toyota of Lancaster responded

Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. We hope to have the opportunity to serve you better in the future.

November 12, 2024

I have purchased three cars from them. Friendly and prompt service. I will continue to use them More

by GLORIAGLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Asaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Asaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hernan Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maricela Cardenaas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Toyota of Lancaster responded

We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.

November 12, 2024

Carvana had me take my car to toyota for new windshield and I dealt with Max and he talked to Carvana and made it happen...Highly recommend Max at toyota of lancaster. More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MAX CIOTTI
Nov 12, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.