Toyota of Lancaster - Service Center

Outstanding Customer Service From the moment I pulled into the service area, to driving away after getting an oil change it is evident that Toyata in Lancaster prides itself in ma From the moment I pulled into the service area, to driving away after getting an oil change it is evident that Toyata in Lancaster prides itself in making sure that the customer is valued. I appreciate the over and above approach that the gentleman that was helping me that day demonstrated. He truly deserves the ultimate praise. More

Amazing service Stephanie couldn’t have been more amazing. She went above and beyond to make sure my service went smoothly. I will be coming back to see her for all m Stephanie couldn’t have been more amazing. She went above and beyond to make sure my service went smoothly. I will be coming back to see her for all my service needs. More

Wonderful Staff always friendly and helpful. Was explained what was needed and prices upfront. Was kept informed through process. Fixtures and fluid changes did Staff always friendly and helpful. Was explained what was needed and prices upfront. Was kept informed through process. Fixtures and fluid changes didnt take too long. More

Good Customer Service Service was excellent. I was in in the service department a couple of weeks ago and did not receive the same service. It was like day and night. Tha Service was excellent. I was in in the service department a couple of weeks ago and did not receive the same service. It was like day and night. Thank you for listening to your customers feedback! More

Professional and Courteous Outstanding service department. The service is always quick and excellent. They take care of your vehicle like it was their own. One of the best deale Outstanding service department. The service is always quick and excellent. They take care of your vehicle like it was their own. One of the best dealerships I’ve been to. More

Quick and stress free Toyota of Lancaster is a great place to get your vehicle serviced. They are professional and quick with their service. I will continue to get my car s Toyota of Lancaster is a great place to get your vehicle serviced. They are professional and quick with their service. I will continue to get my car serviced there. More

Simple. Fast. Excellent Well just like any other services done to my vehicle I complete the information online and reserve my appointment. On the day of my service I arrived Well just like any other services done to my vehicle I complete the information online and reserve my appointment. On the day of my service I arrived and was quickly attended. As part of the process I was asked to wait in the waiting area where there was food, entertainment, and the showroom of course. It took no more than 45 minutes to get my service done. And after that they gave me the details of my car and I was off. So in a way my experience meet my standards and far beyond it. More

Great customer service Chanin was great, she's very knowledgeable, service was done in a timely matter, I always see chanin for all my car needs, totally recommend Toyota Chanin was great, she's very knowledgeable, service was done in a timely matter, I always see chanin for all my car needs, totally recommend Toyota of Lancaster More

Chanin is AMAZING I was taking a road trip and wanted to make sure my car was in tip top condition. Chanin assisted me. She was very helpful, friendly, and profession I was taking a road trip and wanted to make sure my car was in tip top condition. Chanin assisted me. She was very helpful, friendly, and professional. She took care of my car, let me know what was needed and explained everything so I could understand it. I felt confident getting on the road for our trip! Thank you! More

Fix my driver side fog light Since I bought the truck the driver side fog light is loose. On every street bump or hole the light always moves. I believe this is the 7th time I t Since I bought the truck the driver side fog light is loose. On every street bump or hole the light always moves. I believe this is the 7th time I took it since I bought the truck and the service department is unable to fix it. I looked at other Tundra Pro's in the lot the lights are also loose. More