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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,657 Reviews

3,657 Reviews of Toyota of Lancaster - Service Center

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September 06, 2024

Excellent service great service support i will be back loyal customer thank you for your outstanding support More

by Erntav1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

September 06, 2024

Used a coupon for an oil change and had them do a tire rotation as well. When the service writer wrote it up, the code for the coupon stated it included a tire rotation. When I went to pay, I asked the se More

by ilook4fire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Hachey
Sep 06, 2024 -

Toyota of Lancaster responded

We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly at (661) 952-2103 so we can discuss your experience further.

September 05, 2024

Like always friendly she was great every time I go there for help I get it never no More

by reitzm16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

September 05, 2024

Love the professionalism. Very courteous. Makes sure you understand what services you are receiving. Ask if there are any concerns etc More

by GRUNT0719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya
Sep 05, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

September 04, 2024

Great service, great customer care. I really appreciated that they understood my car and explained everything in detail. More

by eder426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
Sep 04, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

September 04, 2024

I hate this place. I dread coming here. The service department sucks, they always have a 2-4 hour wait just for an oil change, they always have attitudes, and even wors More

by MartinezBusiness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chanin Yescas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Toyota of Lancaster responded

Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.

September 04, 2024

Very helpful take time with people explain what going on with car when being service friendly More

by litbit4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Toyota of Lancaster responded

We're so grateful for your review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

September 04, 2024

Brenda the advisor is amazing! got me out of there so quick even though i was a walk-in and was extremely kind and professional. More

by MENDEZSALMA01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
brenda
Sep 04, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

September 03, 2024

Fast service, in less than two hours and I want to say thanks you for the attention More

by JPHERNANDEZ4958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

September 03, 2024

I love the curiously of the people of Toyota of Lancaster. They truly care of taking care of their customers. Would return always. More

by T laughton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Carraway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Asaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Calero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Gutierrez
Sep 04, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

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