Toyota of Lancaster - Service Center

Excellent Customer Service! Very professional and friendly. As always, I received great customer service from Chanin Yescas! Service was performed quickly. Waiting room is comfortable and conducive to working. As always, I received great customer service from Chanin Yescas! Service was performed quickly. Waiting room is comfortable and conducive to working. A pleasant atmosphere. More

Great Always happy and willing to work out the best deals in service as possible. Has a Great personality and I am always satisfied with the service. Always happy and willing to work out the best deals in service as possible. Has a Great personality and I am always satisfied with the service. More

It was great I set an appointment online, when I got there I was greeted right away and they were friendly. They told me my service would take about an hour and it I set an appointment online, when I got there I was greeted right away and they were friendly. They told me my service would take about an hour and it was done on 40 minutes! After they went over all the inspections and I signed my paperwork they walked me out to my car. I highly recommend them. More

Alex Guzy is the best!!! Alex was there start to finish!! He made sure, i mean really made sure that things were seen through and so honest. Kept me up to date on the work tha Alex was there start to finish!! He made sure, i mean really made sure that things were seen through and so honest. Kept me up to date on the work that needed to be done. Frontier Toyota really has a great employee, along with the service techs who worked on my car. I hope they will also be told as well that their work and time is counted along woth Alex. Chanin was so quick to check the engine light code right there where you pull up. And she let me know of what could be covered so as not to fret too much. Great employees you guys have. They really really are the reason we wabt to solely stick with Toyota vehicles❣ Please please make sure that the other employees who worked on my Prius as well know they are individually included in this review. You're in great hands with Alex Guzy!!!!!! Thank you Chanin!! More

Awesome Customer Service I would not take my Toyota anywhere else for service. They have the best customer service. Making and appointment is super easy and the free shuttle I would not take my Toyota anywhere else for service. They have the best customer service. Making and appointment is super easy and the free shuttle service is a plus, More

Happy service Joey always is friendly, helpful, explains what is needed and options. I feel he is a great no pressure & honest. I feel I am in good hands. Joey always is friendly, helpful, explains what is needed and options. I feel he is a great no pressure & honest. I feel I am in good hands. More

Excellent service. Melissa was the service person that took care of me, gave me update as what needed to be done besides the change oil and car rotation. In spite of the Melissa was the service person that took care of me, gave me update as what needed to be done besides the change oil and car rotation. In spite of their very schedule ( I didn’t have appointment), she made time to call. Greatly appreciated. Thank you very much. More

Sean Preston is the best! Took my Toyota to Lancaster Toyota for a warning light, Sean Preston assisted me. He was friendly, caring, professional. He gave an update within Took my Toyota to Lancaster Toyota for a warning light, Sean Preston assisted me. He was friendly, caring, professional. He gave an update within a couple of hours and a couple hours after that I picked up the car shortly afterwards! Sean's the "man"! Thanks Sean!!! More

Excellent Customer Service I’ve not completed a survey yet, the customer service I’ve received that past 5 visits has been excellent every time. The reps have been patient answ I’ve not completed a survey yet, the customer service I’ve received that past 5 visits has been excellent every time. The reps have been patient answering all my questions and concerns about my vehicle. I ask questions every which way until I get a satisfactory answer to my mind and the reps were very patient with me. I am very grateful and appreciative. I had a contractual/finance issue and had a great experience with Sonny and Michael helping me resolve the issue as well. I am very grateful and appreciative. More