Toyota of Lancaster - Service Center

Pleasant They got into a new 2020 auto in the summer of 2019. It wasn't what I wanted, but they did what they could for the situation They got into a new 2020 auto in the summer of 2019. It wasn't what I wanted, but they did what they could for the situation More

Good job Very helpful and friendly. Got the car back quickly. Customer waiting area is comfortable. It was raining and the car was parked as close as could be. Very helpful and friendly. Got the car back quickly. Customer waiting area is comfortable. It was raining and the car was parked as close as could be. More

Excellent Joey is prompt to my needs of service when it comes to my Family Van. Any concerns I have he's on it.I Thanks Joey is prompt to my needs of service when it comes to my Family Van. Any concerns I have he's on it.I Thanks More

Great as usually . Except want to wait for cabin filter. I am very disappointed that they want me to wait until my two year care warranty is up. That is not right. Toyota should fixit for free if it is bad. I am very disappointed that they want me to wait until my two year care warranty is up. That is not right. Toyota should fixit for free if it is bad. The paper work is in the yellow and states it should be changed now. Toyota should change it now not in June when I have to pay for it. I really wonder if anyone reads this. I am going to take my car to my mechanic and see what he says. More

Awesome customer service We have not had a bad experience at this dealership. They always take care of us. The service department always explains the work and worked on my car We have not had a bad experience at this dealership. They always take care of us. The service department always explains the work and worked on my car quickly. They call as soon as the vehicle is done. Their shuttle service is great as well. I drop my car off before work so it can get worked on while I’m working. They take me to work and pick me up when I’m ready to get my vehicle. More

Easy peasy! Good stuff! I went to get my usual oil change, they found a nail in my tire and offered to fix it but it was too pricey for my tastes but good to know Good stuff! I went to get my usual oil change, they found a nail in my tire and offered to fix it but it was too pricey for my tastes but good to know they are thorough about car inspections. More

Service Advisor Joe went out of his way to assist me. Thanks My Service Advisor was very attentive and worked diligently to track down my insurance plan and take care of me. Thanks for having such a hard working My Service Advisor was very attentive and worked diligently to track down my insurance plan and take care of me. Thanks for having such a hard working, friendly employee. More

Fast and efficient work No matter how busy Sean is he is always willing to be flexible and work with you to deliver extraordinary customer service. I am satisfied with the wo No matter how busy Sean is he is always willing to be flexible and work with you to deliver extraordinary customer service. I am satisfied with the work and surprised on how fast my car was serviced. More

Service was outstanding and professional. The service was timely.and the waiting area was comfortable. Having a vendor in the waiting area is a plus. was outstanding and professional. The service was timely.and the waiting area was comfortable. Having a vendor in the waiting area is a plus. More