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3,530 Reviews of Toyota of Lancaster - Service Center
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September 15, 2020
I have had both of my car and truck serviced here at this dealership and have been satisfied with the work that has been done except the last time. While rotating the tires the wheel lock key was messed up, dealership and have been satisfied with the work that has been done except the last time. While rotating the tires the wheel lock key was messed up, I was told they would send me a new one since I lived out of town. My service was done 8/21/20 to this day 9/15/20 I still have not received it and have talked to a couple people regarding this issue. More
by T and T
Verified CustomerEmployees Worked With
September 13, 2020
For several years now you have serviced my Prius and have done a very good job. Great employees, very friendly and professional. My service advisor Chanin is exceptional. A Toyota car guru, quite knowledgeab done a very good job. Great employees, very friendly and professional. My service advisor Chanin is exceptional. A Toyota car guru, quite knowledgeable with the working mechanism of the car. The minute you explain your concern and problems, she knows exactly what's wrong and need to be addressed. I whole heartedly trust her recommendations and pleased with the results. I'm happy to say, overall, you provide excellent reliable service. More
by FAIYEDEKE
Employees Worked With
September 12, 2020
I mostly get my Camry serviced at Toyota of Lancaster. The service is almost always prompt. Even when I wait on my car, I get it back in time to still go to work. Now that I'm working from home a few days The service is almost always prompt. Even when I wait on my car, I get it back in time to still go to work. Now that I'm working from home a few days a week, I get dropped off in Palmdale which is very convenient and UB is great. More
by LLOYD.FLOWERS
Employees Worked With
September 11, 2020
Closest, I like to go to dealers to get the job done right. I’ve gone before with Joey Gonzalez great guy also in the pass right. I’ve gone before with Joey Gonzalez great guy also in the pass More
by LULU_C68
Employees Worked With
September 10, 2020
Their appointment process is a mess due to glitches and delays service. Long wait times. Technicians don’t provide a time of completion for service. delays service. Long wait times. Technicians don’t provide a time of completion for service. More
by JEMIMAB
Employees Worked With
September 09, 2020
World Class Service , great staff , super friendly, have been to many stores , Toyota Of Lancaster is a top notch dealership and cares about there customers been to many stores , Toyota Of Lancaster is a top notch dealership and cares about there customers More
by TONYCARDEALDOYLE
September 08, 2020
It's been a while since I went back to this dealership, my tundra needs airbag recall. Ms Chaning Yescas helped me, she is really an asset to Toyota of Lancaster. my tundra needs airbag recall. Ms Chaning Yescas helped me, she is really an asset to Toyota of Lancaster. More
by Edd
Employees Worked With
September 08, 2020
They regularly service my 2017 Toyota 86/860 Special Edition. Currently they’re rebuilding my 2005 Scion xB Release Series 2.0 Transmission. I expect that it will be like new when they’re done. Edition. Currently they’re rebuilding my 2005 Scion xB Release Series 2.0 Transmission. I expect that it will be like new when they’re done. More
by zampedri
Employees Worked With
Stephanie Santiago
September 08, 2020
Everyone working at this dealership is very professional and also very friendly. They treated me very well and provided excellent service. Thank you so much for all your hard work, it did not go unnoticed. and also very friendly. They treated me very well and provided excellent service. Thank you so much for all your hard work, it did not go unnoticed. More
by AYHER8
Employees Worked With
September 08, 2020
I just had to replace my battery. The service advisor told me that it was still good or in the green. I was stranded and had to get my car jumpstarted multiple times to get home. I believe that the techn told me that it was still good or in the green. I was stranded and had to get my car jumpstarted multiple times to get home. I believe that the technicians are just checking off on checklist without actually doing the work. This is the second time that something like this happened. I rely on the Toyota dealership to be honest and to perform their job at an acceptable level. I should not have to go back and check everything to make sure that the job was performed properly. I do not recall which employees helped me, so I marked a random one, but if this is going on then everyone is responsible including managers. More
by EJUAREZ35
Employees Worked With
