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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,530 Reviews

3,530 Reviews of Toyota of Lancaster - Service Center

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October 08, 2020

The manager was awesome. Knew what to do and when to do it. Best service yet. I have had issues in the past with other dealer on the maintenance, this dealer was the total opposite. More

by andrew.geer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2020

I was pleased with both the sales department and the service department. They were quick, knowledgable, and a safe envioronment, and was overall a great experience More

by SP2FEATHERS
Recommend Dealer
Yes
Employees Worked With
Stephanie Santiago
October 06, 2020

Excellent Service for my Toyota 86/860 Special Edition. Excellent Service for my 2005 Scion xB Release Series 2.0 . Excellent Service Advisor ; Stephanie Santiago More

by zampedri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Santiago
October 03, 2020

Great service! Sean Preston has always provided me with excellent advice and customer service. He always keeps me informed on the work that needs to be completed. More

by GARY.JEANNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2020

My Sienna is due for maintenance and I always take it to Toyota for service. I'm quite satisfied with their service. I know they do a good job that's why I trust them. More

by Ag2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2020

Is an Ok Dealership. Is convenient because is local but still have room for improvement in customer service. I usually get same treatment, no updates on my vehicle status until I get back to the dealer to More

by RODC08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2020

Service was great. Always have taken my vehicle to this dealership with no problem. Always very professional. Have bought approximately 5 vehicles from this dealership. And never had any issues. More

by FHUELGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2020

Discussing the maintenance appointment and then the actual work was timely and apparently as promised. We did not experience any long waits during the process. More

by MRH.HOEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Grabbit
September 26, 2020

I am so comfortable and confident in bringing my Camry for service. I appreciate the quality of care I receive from Stephanie and crew. Thanks! More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Santiago
September 24, 2020

I was used to the account service rep but he retired. The new one are not very knowledgeable and not as agreessive. Also after the payment, I realized when I got home I wasn’t given a copy of my credit card More

by DIANOXIDE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
3.0
This rating includes all reviews, with more weight given to recent reviews.
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