Toyota of Lancaster - Service Center

My service advisor was great but unfortunately it takes 6 hrs to get an oil change everytime I go even with an appointment, their system is also set up where they can’t see your extended warranty and you hav hrs to get an oil change everytime I go even with an appointment, their system is also set up where they can’t see your extended warranty and you have to tell them and then they have to go to financing to be able to see it. If someone isn’t aware of what they’ve purchased the manager will just tell you your warranty is up no matter how many times you tell them its not leaving the customer unable to receive services that are already paid for. Do better and don’t deny services that have already been paid More

They offer generally quick service w/o an appointment. Staff is always friendly and breaks things down. The waiting area is great, my only issue is that the cafe sucks. Expensive foods that nobody wants, Staff is always friendly and breaks things down. The waiting area is great, my only issue is that the cafe sucks. Expensive foods that nobody wants, like, who wants to eat Shawarma at 7am? A free cup of coffee and a bagel or donut would be greatly appreciated. More

I have good costumer service most of the time Just one time the MECANIC leave a spot of grease in my seat time the MECANIC leave a spot of grease in my seat More

Friendly staff, very clean, very professionals, excellent service. Very good deals to buy or trade in your car service. Very good deals to buy or trade in your car More

I was addressed and attended to upon arrival (within 5 min), they addresses all my needs and delivered service to my vehicle within 1 hour. I am pleased when I am helped timely and professionally. min), they addresses all my needs and delivered service to my vehicle within 1 hour. I am pleased when I am helped timely and professionally. More

Son muy amables y siempre te ayudan te dan muy buen trato siempre te dejan satisfecho me encanta siempre te dejan satisfecho me encanta More

Fast, efficient service for appointments. Was attended to right away and was told my car would be ready in about two hours. Received it about an hour later. Highly recommend! Was attended to right away and was told my car would be ready in about two hours. Received it about an hour later. Highly recommend! More

Courtesy was outstanding ride home, was fast on TOA have dealt with Sierra Toyota for 15-20 years excellent service dealt with Sierra Toyota for 15-20 years excellent service More

Yasmin V made it a pleasure to drop off our car for repair. She kept us up to date on the parts needed and was a pleasure to work with. Her attitude spot on! Thanks for all the support in getting our C repair. She kept us up to date on the parts needed and was a pleasure to work with. Her attitude spot on! Thanks for all the support in getting our Chevy fixed and making it a pleasant visit. More