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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,537 Reviews

3,537 Reviews of Toyota of Lancaster - Service Center

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June 24, 2022

Absolutely friendly and I appreciate the courtesy text when my car is done. I like that it’s easy to make an appointment to work with your schedule . More

by PSHAW1975
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Annie
June 23, 2022

Amazing services, great employees. Work fast and makes me happy customers. Would recommend to everyone. More

by rangelmynor4713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2022

The service team is great. Even when I came in for a 10k service a week before my scheduled appointment, the service team still serviced my car on the day I came in. More

by chrisasmar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2022

Very professional, courteous and helpful. Thanks to all the staff who assisted me and my vehicle More

by girafnika
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Wengert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Yescas
June 19, 2022

Service was satisfactory: tire rotation (within warranty), balanced the front tires (I paid for), light job was completed in five hours. The car was parked in the sun, the dealer did not care to ca More

by v_antonov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
intake manager (worker) is unlisted, don't remember the name
June 18, 2022

Fast and friendly service. We were greeted by friendly staff who answered our questions and stayed focused on our service needs: More

by MISSMACK1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2022

My service was great and the employees there are very helpful. I would recommend everyone to get there car service there at Toyota of Lancaster. More

by Cuevasmiguel328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Cuevas
June 15, 2022

Great customer service car was ready in a decent amount of time. Staff is very knowledgeable. More

by jaimeanderson754
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2022

Victoria Yescas in the service dept is awesome! She was super patient and answered all my questions to provide the best quality service! Thanks Victoria More

by Chanel McLaughlin/Daniel Fluty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Yescas
June 14, 2022

Our Advisor Doug Velasco is great. Doug was able to identify a set of worn engine mounts as the source of an annoying rattle in our 2009 Matrix that had been unresolved for 3 years. More

by Zark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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