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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,539 Reviews

3,539 Reviews of Toyota of Lancaster - Service Center

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September 07, 2022

Timing was good when I brought my car in for its oil change. Had appointment was out in about 1 hour and 15 minutes. More

by harper402003@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Rojo
September 06, 2022

I had an amazing experience with a technician that helped answer all my questions and was very friendly and knowledgeable. I’d like to give a shout out to Jade Sanchez. She is the one that worked on my car More

by SANGELICA59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade sanchez
September 06, 2022

Pick up and drop off customer by using Uber is take too long for them to show up. More

by LAMVETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2022

Awesome service dept. you guys get it right every time. Thank you for your speedy service. More

by Babyfishmouth422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmen Perez
September 04, 2022

I had A girl with curly hair and a pink keyboard and she was amazing. I had a couple of questions on my service contract and future service contracts and she was able to help me with all of them. I forgot h More

by emilykathryndoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Perez
September 03, 2022

I came in for a 120K Full service on my 2019 Tundra. Nayeli Carbajal did a great job of getting everything done and my vehicle back to me earlier than scheduled. Channin Yescaz runs a very tight servi More

by ECBERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nayeli Carbajal
September 02, 2022

We had excellent communication with our service representative Doug Velasco. Our vehicle was in the shop for seven days. We heard from Doug frequently for updates on the progress of the work being More

by rogerrobinson75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2022

clean, professional, extraordinary, innovative, friendly, customer service. So those are my adjectives. I was thoroughly impressed with my entire service. I am a visitor from another town and used them f More

by LK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2022

Great customer service always! !! Always helpful and professional. Much appreciated! Waiting area clean and relaxing. More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2022

Buen servicio , un poco larga la espera , aun teniendo una cita programada , espero que la próxima vez sea un poco mas rapido 👍 More

by Evosergio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NAYELLY
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