Toyota of Lancaster - Service Center

This dealership, and Henry specifically, did everything that I could have asked for and more. Thier hospitality and willingness to work with me was great and I would recommend them to anyone. that I could have asked for and more. Thier hospitality and willingness to work with me was great and I would recommend them to anyone. More

Waiting time is too long the customer service is terrible starting with associates and managers too, no customer service skills, I been to different Toyota locations but this one is so badly and poorly needs starting with associates and managers too, no customer service skills, I been to different Toyota locations but this one is so badly and poorly needs a lot of work! More

Waited for about 2 hours for something that was supposed to be a 30 minutes fix when there weren’t any other customers there. When I went to the desk to ask for an update they told me my car had been done b to be a 30 minutes fix when there weren’t any other customers there. When I went to the desk to ask for an update they told me my car had been done but I never got any type of update from the dealership More

Amazing Service by Eloísa Martínez! My dad took my car for maintenance, and he was extremely happy with the customer service. My dad took my car for maintenance, and he was extremely happy with the customer service. More

Rotated my tires when I asked to check tire pressure and charged me for it charged me for it More

It’s the best dealer to be in the words, the employees do that best job that best job More

Kiara was very attentive and kept me informed about the status of my vehicle! I look forward to working with her again in the future! status of my vehicle! I look forward to working with her again in the future! More

Good service. Could have been better. On the Toyota app it showed all the maintenance services needed to be done on the vehicle, but on the vehicle maintenance rep Could have been better. On the Toyota app it showed all the maintenance services needed to be done on the vehicle, but on the vehicle maintenance report only a few services were done. More

Victoria was amazing! So helpful I plan on coming back for every service needed on my car. So helpful I plan on coming back for every service needed on my car. More

Always friendly, kind, and professional. The service department prioritizes scheduled appointment slots, so there’s no worry about losing your spot just cause someone got there early. I’ve h The service department prioritizes scheduled appointment slots, so there’s no worry about losing your spot just cause someone got there early. I’ve had perfect service each time I’ve made an appointment. There’s a sales bar to buy snacks, so it’s convenient if you choose to wait as well. More