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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,541 Reviews

3,541 Reviews of Toyota of Lancaster - Service Center

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January 20, 2023

Fantastic service and helpful folks! It was our first time receiving service from the dealership and it was seamless. More

by usmcwookie26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2023

They had my car for a week and the issue was fixed by unplugging the battery after they made me purchase a new part. Fortunately I was able to get a refund. More

by jossram101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria and Sean
January 16, 2023

Mauricio and Andy went above and beyond to make sure myself and my car was taken care of, after having it brought in 2X prior with the issue unresolved. They made sure to listen to my concerns and expla More

by ic.delavina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauricio Orellana, Andy (mechanic)
January 15, 2023

The techs need to be honest. Says car needs this and that when I had just replaced it the day before .Do they actually look. Last time before they charge to rotate the tires but More

by taalien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2023

Takes To Much Time to have my truck ready and when there done with it parked outside and keep me waiting until I asked More

by chuyporcallo@yahoo.com
Recommend Dealer
No
Employees Worked With
Mauricio
January 14, 2023

Arrived on schedule. My vehicle was taken in for servicing in a new and highly efficient manner. In two hours, I was all done. More

by ECBERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2023

The people working in this dealership are very helpful and friendly. I wouldn’t mind going back. More

by MALDONADO.MAURICIO47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2023

Awesome great service and so friendly highly recommend to family and friends looking forward to visiting again More

by mau6929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2023

worst experience I've ever had car is not running properly and nothing is being done about it been going back and forth with them and always have excuses for me More

by ortizandrew400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gus Alatorre
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2023

The work on my truck was completed in a prompt amount of time. Gus is a great service department rep. Thank for all of your help. More

by dancingrayoflight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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