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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,652 Reviews
Call Service Center (661) 948-0731

3,652 Reviews of Toyota of Lancaster - Service Center

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October 10, 2024

Vary disappointed. And will N ever come back..I already posted..read it then get back with me.. More

by Alice Canedos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Max,in service department,,
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Oct 10, 2024 -

Toyota of Lancaster responded

Thank you for bringing this issue to our attention. We wouldn’t be able to improve our service if it weren’t for people like you who provide us with honest feedback like this. Please know that we’ll be looking into it immediately.

October 09, 2024

Needs a little more coordination and smiles on some of the employees especially at cashier ,other than that good service More

by Chepetunca70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Toyota of Lancaster responded

Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately

October 09, 2024

Service was great, no appointment and my car was ready in no time. Will come back soon. More

by EVIE3813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Toyota of Lancaster responded

Thanks for the 5 stars, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

October 09, 2024

It was an easy and convenient process. Overall, a friendly visit and staff was great. More

by jackie.sahagun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
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Oct 09, 2024 -

Toyota of Lancaster responded

We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

October 09, 2024

Me gusto mucho el servicio, el personal es muy amable. Y te explican si tu carro necesita otro servicio. More

by Sanches.rsbest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Penaloza
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Oct 09, 2024 -

Toyota of Lancaster responded

Nos esforzamos por ofrecer una experiencia excepcional a todos nuestros clientes y nos alegra saber que tuvo una experiencia agradable en nuestro concesionario. Apreciamos su negocio y lo valoramos como cliente.

October 08, 2024

Thanks for getting my car all fixed up, had the windshield chip fixed quickly along with the 10K service More

by ben_dewater
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

October 08, 2024

I thoroughly enjoy Toyota Care. I’ve had it since I bought my Toyota Corolla four years ago. Joe Garcia gives professional and caring service. More

by PSLLANOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Garcia has been my service advisor for years.
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Oct 08, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

October 08, 2024

Every time I take my cars for service the employees are so nice and helpful! More

by mariaortizm1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Oct 09, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

October 07, 2024

Dropped off and picked up. Not too much else to say. The service was all listed on the invoice. I appreciate the notifications on items on my car that may need attention soon. More

by Earlgately
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

October 07, 2024

They were very professional. And the sales representative. was very good and I love my Toyota Camry. More

by CHOOSE723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

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