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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,549 Reviews
Call Service Center (661) 948-0731

3,549 Reviews of Toyota of Lancaster - Service Center

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July 12, 2023

Great service person. I didn't have to wait to long.Everyone was pleasant.Great coupon for the service. More

by ARETHAB2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
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Jul 12, 2023 -

Toyota of Lancaster responded

t's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

July 12, 2023

I did have a problem once I got to my destination . The front tie rod nuts on both sides were very loose and requires me to go to a mechanic . Other than that the service done there was good. More

by SHOPPER1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria is my representative. She has always done excellent with me getting my car serviced.
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Jul 12, 2023 -

Toyota of Lancaster responded

I'm so sorry to hear there were issues once you arrived at your destination. I'm sure this was an isolated incident. We strive to provide the best quality products to our customers, and we apologize for any inconvenience that you may have experienced. Please let me know if you would like to set up an appointment to have your vehicle looked at by one of our shop foremen

July 12, 2023

The service was excellent, I was treated politely. It took less than the predicted time and the staff was very Competent. More

by NILESH5451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

July 12, 2023

Fue muy amable y muy atento en mi vicita al concesionario también estuvo listo mi carro a tiempo👍👍 More

by jaolmedo06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Toyota of Lancaster responded

Nos esforzamos por ofrecer una experiencia excepcional a todos nuestros clientes y nos alegra saber que tuvo una experiencia agradable en nuestro concesionario. Apreciamos su negocio y lo valoramos como cliente.

July 12, 2023

Very friendly very polite workers very clean place very helpful very reasonable very much liked More

by rmoreno19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gladys Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elaina Ascencio
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Jul 12, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

July 10, 2023

Very friendly and. Always willing to make thee appointment you need. Work for you. And answer all. Questions More

by SUSIE76.SO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

July 10, 2023

los asesores de servicios Dan una mala atencion al clientel no buelvo ahi y son discriminadores con las personas que ablan español More

by edwinrodriguez2322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gus Alatorre
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Toyota of Lancaster responded

Nos esforzamos por ofrecer una experiencia excepcional para todos nuestros clientes. Lamento escuchar que su experiencia con nosotros no cumplió con sus expectativas. Valoramos su negocio y nos gustaría tener la oportunidad de resolver este problema. Por favor, no dude en llamarme directamente en (661) 952-2103

July 10, 2023

Nice customer service updates on car was nice waiting time wasn't bad. People there where nice and attentive. More

by lupvaldez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

July 10, 2023

I love this dealership. They’re transparent and clear with everything. Smooth as possible. Never any issues. More

by Cristian Santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

July 10, 2023

Excellent costumer service and good service to the client. Keep up given the costumer the best service. More

by Sarasoto644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

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