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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,860 Reviews

3,860 Reviews of Toyota of Lancaster - Service Center

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January 10, 2025

The communication is great and I am very satisfied with my service. Thank you guys! More

by jordangonzalez1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Toyota of Lancaster responded

We appreciate your time to leave us a review! We can't do it without our loyal customers. Thank you for choosing to have us service your vehicle.

January 10, 2025

We had a Wonderful and Pleasant buying experience with Toyota Lancaster. Everyone was very professional, the place was clean and comfortable. This is the first time I had an enjoyable buying experience fr More

by benyenko
Recommend Dealer
Yes
Employees Worked With
Ricardo Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gladys Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Boghos
Jan 10, 2025 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us such a great 5 star review! We know you have so many choices when it comes to buying a car and we are honored that you chose to do business with us here at Toyota of Lancaster. Congratulations on your purchase and please let us know if there is anything else that we can do.

January 10, 2025

Everyone was very friendly and got everything done so quick lol thanks so much for everything, Felipe deserves a raise, just saying lol More

by Reynna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Toyota of Lancaster responded

I'm glad to hear our staff left a lasting impression. We will be sure to pass along your kind words to Felipe Torres and his team. We appreciate you choosing to do business with our dealership. Have a great weekend.

January 09, 2025

Gustavo showed exceptional customer service, making sure we were well taken care of every step of the way. More

by ozzyalatorre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Toyota of Lancaster responded

We appreciate you taking the time to leave a few words about Gustavo. We appreciate you choosing to have us service your vehicle.

January 09, 2025

I've only gone in three times, but everyone who has helped me has been great. More

by michaelpogue99
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel, Gilbert *****
Jan 09, 2025 -

Toyota of Lancaster responded

Thank you so much for choosing our dealership to care for your vehicle. We appreciate your review and will be sure to pass your kind words along to our staff.

January 09, 2025

Melissa was friendly and welcoming. Great customer service and was very helpful! Did not have to wait long. More

by albertoramos0023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us such a great review. We are lucky to have Melissa as part of our staff and we hope to see you back soon.

January 09, 2025

Clean fast and reliable I highly recommend Toyota of Lancaster !!! very nice Service and professional people!!! More

by Andres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Toyota of Lancaster responded

We appreciate your 5 star review! We couldn't do what we do if it wasn't for amazing customer like you. Thank you for choosing us and we hope to welcome you back soon.

January 09, 2025

Quick and easy to get appointment covered all necessary services in one visit highly recommend this service agency More

by ASHBAT2006
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Toyota of Lancaster responded

Thank you for your recommendation of our dealership. We appreciate your review and will be sure to pass along your kind words to our team members.

January 09, 2025

I took my truck for oil change and they return my truck dirty from the inside not good not professional service More

by Gms9197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Annie Vodegel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Toyota of Lancaster responded

I'm sorry to hear that your interaction with our dealership during the service of your vehicle didn't meet your expectations. We would like to make things right. You can reach out to me directly at (661) 952-2103.

January 09, 2025

Excellent dealer. They found the problem why my tires always show the sensor light on. See you in few days to do the service again. More

by Noemail20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Toyota of Lancaster responded

Thank you for your review. I'm glad to hear our team was able to address your concerns. Please reach out if you have any questions or concerns.

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