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Toyota of Lancaster - Service Center

Lancaster, CA

4.4
3,552 Reviews

3,552 Reviews of Toyota of Lancaster - Service Center

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September 16, 2023

Excellent service, great communication. Professional and considerate. I have been using Lancaster Toyota for over 7 years. I purchased 2 car’s from Toyota. More

by viettam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

September 15, 2023

I received excellent service and felt welcomed and appreciated. Looking forward to my next visit! More

by caroleden100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

September 14, 2023

They were really quick to fix my Windshield. They took care of all my needs. More

by deheylisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

September 14, 2023

I’ve dealt with Toyota of Lancaster for many years. Always had a great experience with them and the service staff. I would recommend them to anyone who owns a Toyota vehicle. More

by Brianpbeach29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Toyota of Lancaster responded

We are thankful for your recommendation of our dealership. Thank you for sharing your rating with us and the community.

September 12, 2023

They sold me a lemon and they are all con artist and don't care More

by EDWARDGEORGINA152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
Sep 12, 2023 -

Toyota of Lancaster responded

I am sorry to hear your experience with us did not meet your expectations. We are not in the business of trying to deceive our customers. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at (661) 952-2103

September 12, 2023

This is the only dealership I take my car to. I would highly recommend this dealership. More

by boggs86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review! We are thankful for your recommendation of our dealership. Thank you for sharing your rating with us and the community.

September 11, 2023

Pleasant staff. Service is on time. Waiting area is comfortable. Good experience. Will be coming back o do business again. More

by Tinajunsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
Sep 11, 2023 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

September 11, 2023

The service department is always very pleasant. I appreciate that they keep me up-to-date through text More

by annemariejones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Grimes
Sep 11, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

September 11, 2023

I liked how if you have an appointment, you pull in and you can notify advisor that you're there and advisor comes to get started on getting car processed for service 👌🏾 More

by LittleSisterHairCare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

September 11, 2023

Excellent service, and service department representative Erick Bravo was vey professional. Very happy overall. A More

by maxigayol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

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