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Toyota of Lancaster

Lancaster, CA

4.5
5,745 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,747 reviews

August 06, 2024

Henry was friendly and helpful. My son was excited on getting a new car. Thank you! More

by carooro626
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Abarca
Aug 06, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

August 06, 2024

The workers went above and beyond excellent customer service. I felt welcomed and motivated to buy a car. I arrived and left with exactly what I wanted. Thank you!! More

by William Flores
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Alperin
Aug 07, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

August 06, 2024

Exelente dtumer service great timing great cleanliness it’s a lot better then other Toyota places happy to do business with Toyota More

by NOYITA534
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

August 06, 2024

My experience with Toyota was fair but rushed. I wanted the car that we were inquiring about but if I didn't make a decision right now, I was told that the car probably wouldn't be there the next More

by cfrazier1324
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hernan Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nico Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Toyota of Lancaster responded

I'm sorry that you felt rushed during your car-buying process. We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly at (661) 952-2103 so we can get your appointment set up.

August 06, 2024

Great professionals especially Ricardo Vazquez, awesome person. The process was smooth and I really appreciate the work they did to make this possible. I am enjoying the vehicle and looking forward to con More

by rasharahaze
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Boghos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Ricardo Vazquez receives the recognition he deserves. Thank you again and have a great day!

August 05, 2024

The service was great, I was told it would take an hour, my car was done in about 40 minutes. More

by SANAMANNY71
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

August 05, 2024

Annie and her Supervisor were Amazing. Exceeded expectations. However, Toyota ought to be ashamed of themselves for all the separate diagnostic charges. More

by PHAROAH.BACON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

August 05, 2024

Chanin Yescas is a great service leader. She is very helpful and informative on my vehicle needs. More

by JANETZAMORA65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

August 05, 2024

Toyota of Lancaster is the best. They are always there for me. Thank you for everything. More

by luismonterroso52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

August 05, 2024

I have no confidence in the management team nor the service team at this dealership. The product or service received does not match the labor rate. My vehicle was almost ruined due to poor service over More

by kenstondrye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wengert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Asaad
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Asaad
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gladys Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Yeager
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