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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
5,745 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,745 reviews

August 18, 2024

Wait time was very short. Easy to get an appointment. Service advisor was very friendly. More

by JOCELYNKEATING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Toyota of Lancaster responded

Thanks so much for your review, we love getting feedback and take pride in our customer service. Please get in touch if there is anything else we can do to make your day.

August 18, 2024

Very professional and informative. Best customer service I’ve ever received anywhere. Very satisfied with how everything went. No stress no nothing to worry about just smooth. More

by LUIS.ALF.GARAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max ciotti
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Aug 19, 2024 -

Toyota of Lancaster responded

We really appreciate you taking the time to leave us a review,. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

August 18, 2024

I took my car for the service and they forgot to put windshield wiper fluid and put the interior Filter in right. More

by nngerlonnie52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
U.B. Dominguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention. Please call if you'd like to stop in so we can make the necessary corrections.

August 18, 2024

The phone receptionist was very good, and the service was done satisfactorily. However, I never saw the service representative. I had a question about what service was actually performed because the descript More

by Jane D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Toyota of Lancaster responded

We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly so we can get any questions you may have answered.

August 18, 2024

The service and safe are so kind, I will always come back they are kinnd More

by fgonzales52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Toyota of Lancaster responded

Your kind words about are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to serve you again! Thanks for choosing us!

August 18, 2024

I have been coming to Toyota of Lancaster for years and I would never think of going anywhere else. They’re great at what they do and their prices are more than fair. Great job Toyota of Lancaster!! More

by ERB1775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Toyota of Lancaster responded

Thanks so much for your feedback! It makes our day hearing about how much our customers love the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you again.

August 18, 2024

I haven’t been looking for a truck in over a year and you guys have great customer service thank you guys More

by JESSE.CHAVEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

August 18, 2024

Very good and profesional service all time all personal nice and profesional sale a service More

by WALTERBALLENA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with our team.

August 18, 2024

Joshua embodies best customer service,he is very knowledgeable, answered all questions went above & beyond More

by sandylady40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Boghos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Alperin
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Aug 19, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

August 18, 2024

Omar was very attentive and professional. Sold us two Prius. Very satisfied with the exceptional service he provided. More

by Chosenpros
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raed Alzrigat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Boghos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Dirky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maricela Cardenaas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Omar Dirky receives the recognition he deserves. Thank you again and have a great day!

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