Toyota of Lancaster

I requested tire lotion and it was not complete. I even marked my tire with chalk and brought it to the service advisors attention. He said it was completed. I even marked my tire with chalk and brought it to the service advisors attention. He said it was completed. More

Good friendly team of sales professionals. No pressure to buy. Great communication before I came in to the dealership. They found the car I was looking for. No pressure to buy. Great communication before I came in to the dealership. They found the car I was looking for. More

The worst part of buying a car is having a never ending back and forth. Fortunately, Tony didn’t do that to me and overall made it a pleasant, seamless transaction. The only negative was the finance part back and forth. Fortunately, Tony didn’t do that to me and overall made it a pleasant, seamless transaction. The only negative was the finance part of the deal. The employee, whose name I forgot, was very condescending and rude with many of his remarks. I don’t know at what point he mistook me for a moron, but working in a consumer-facing occupation, he lacked decency. Please do not take my comment about the finance guy as anything bad about the salesperson. Tony was actually pretty great. Give him a raise. More

Great environment with much knowledgeable employees, kind and supportive in all areas. Will definitely tell friends who’s looking for a vehicle. and supportive in all areas. Will definitely tell friends who’s looking for a vehicle. More

I like the service jus take some times too long wait for simple oil change simple oil change More

We appreciate what they've done for us. After moving to the area from out of state, they have usually been very helpful in working with our maintenance plan we purchased from another deale After moving to the area from out of state, they have usually been very helpful in working with our maintenance plan we purchased from another dealership. There are some things they can improve on in communications, but they've always been courteous and professional. More

Unexpected service call from a break down. After being towed Doug was able to provide service and get me on my way After being towed Doug was able to provide service and get me on my way More

Experiance was amazing. Was attended to quickly and very professional. Would come back to have my vehicle serviced again. Was attended to quickly and very professional. Would come back to have my vehicle serviced again. More

Brandon our sales man was great. He was able to find us the 2025 camry in the color we wanted, very quickly. He was able to find us the 2025 camry in the color we wanted, very quickly. More

Service is ok, they forgot to reset the service meter on my car the last 2 times we went AND didn't put a sticker for tracking our next service date. This location also isn't connected to the online managem my car the last 2 times we went AND didn't put a sticker for tracking our next service date. This location also isn't connected to the online management system for maintenance that Toyota offers so you can't schedule without calling in or going to their specific website (their website is terrible, it's booked wrong dates or service every time I've tried so we just call). The work done is fine, but there are other locations that are better, offer the app booking / management for maintenance and will clean your car after service. Overall fine if it's all you have but I'd recommend trying another Toyota service location if you can. More