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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
5,734 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,734 reviews

September 10, 2024

This is where I bought my car and this is where it's services are conducted. Excellence is hard to come by but Lancaster Toyota has been EXCELLENT with the services and sales. More

by ernestrricksjro1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

September 09, 2024

Great service don’t k know Jose Borgos, Eddy and Felipe assisted me with my purchase thank you More

by c_acosta16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Alvarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

September 09, 2024

Very satisfied with the service I received at Lancaster Toyota. . I will definitely get my car service again. At Lancaster toyota More

by tsstone8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya
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Sep 10, 2024 -

Toyota of Lancaster responded

We're so grateful for your review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

September 09, 2024

Lancaster Toyota spent a great deal of time and effort to discover the root cause of the check engine light being displayed; this included mechanics coming in on their day off. This was a very subtle and hid More

by wright8515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
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Sep 10, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

September 09, 2024

Good service. .Joe Garcia was the best..Professional and courtius..Truck runs great...Thank you More

by gabe.estr8a123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

September 07, 2024

When i got my keys, the lady in the front desk was ignorant to know what vehicle my keys belonged. More

by Tundra.Boii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
outside lady helped me. There was a different lady in the front desk that gave my keys after she didn’t know what vehicle my keys belonged to. Goofy. Mad goofy.
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Sep 10, 2024 -

Toyota of Lancaster responded

We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

September 07, 2024

Muy buen servicio y atención al cliente y cualquier duda que tengas o pregunta ellos te ayudan en todo yo si se los recomiendo gracias 👍🏻 More

by adrian.saenz71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Toyota of Lancaster responded

Nos esforzamos por ofrecer una experiencia excepcional a todos nuestros clientes y nos alegra saber que tuvo una experiencia agradable en nuestro concesionario. Apreciamos su negocio y lo valoramos como cliente.

September 07, 2024

The service department was excellent. Thanks again for the work done on both my cars. More

by robert.dash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Toyota of Lancaster responded

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

September 07, 2024

The customer service representative could be more responsive when we arrive for automotive service. We sometimes wait up to 20 minutes before we are acknowledged. More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Toyota of Lancaster responded

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

September 07, 2024

Dealership forgot about us after two hours my wife went to desk and asked about our vehicle receptionist said vehicle was ready and go to maintenance department and they will write up invoice. They were ve More

by jbersley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Sep 10, 2024 -

Toyota of Lancaster responded

We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced.

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