Back

Toyota of Lancaster

Lancaster, CA

4.5
5,945 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
Contact Dealership

43301 12th St West

Lancaster, CA

93534

Directions

By Type

Showing 5,945 reviews

March 12, 2020

over booked the day and running behind They had over booked the day and running behind by 30- 45min. I had to leave my car and walk to work. then on lunch had to walk back to dealer to pic More

by trav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Guzman
March 12, 2020

Keep doing what your doing. I had a great experience buying my new Camry. Ricardo was very professional and knowledgeable. This is the fifth car we buy from from Toyota of Lancaster. Cisco in finance ex More

by RICKYVAZQUEZ69
Recommend Dealer
Yes
Employees Worked With
Ricardo Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2020

Excellent customer service! Tony Hernandez, Geoff Yeager, and Rodrigo Rojas went above and beyond to find the 2020 Toyota Tacoma model with the exact features that I wanted. It w More

by bryankaser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Yeager
March 11, 2020

Great experience ... staff are courteous, polite and very accommodating... Clearly the appointment schedule is followed ... I did not wait too long ... the cashier was polite as well More

by AL_SABINO
Recommend Dealer
Yes
Employees Worked With
Kelly Adcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wengert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Asaad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Boghos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : July Puzon, Stephanie Santiago
March 11, 2020

The service rep. was very helpful, came in took my information waited in the lounge till I was called and off I went hassle free More

by ronaldgutierrez
Recommend Dealer
Yes
Employees Worked With
Ramon Lozano
March 11, 2020

JULY PUZON IS MY GUY , proven! He help us from start to finish of the process of sales and up to now we get updates and service reminder from him... keep up the good work brother.. More

by M4runner
Recommend Dealer
Yes
Employees Worked With
Michael Wengert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : July Puzon
March 10, 2020

Dropped off vehicle for recall work. Airbag. Fan switch is loose, fuel low light inop now. Calls was told what they did couldn’t cause the problem.. More

by Xp78
Recommend Dealer
No
Employees Worked With
Jose Martinez
Mar 10, 2020 -

Toyota of Lancaster responded

Hi Xp78, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Tom Grabbit, our Service Director, has researched your claims and has tried contacting you multiple times this week. I have reached out to you as well, but you have not responded to me either. Please feel free to call me directly at 661-952-2103 or respond to my previous email. We invite you back in so that we may inspect your vehicle to validate the issues you are experiencing. We look forward to speaking with you. Regards, Teresa Caso Customer Relations Toyota of Lancaster

March 10, 2020

Very kind and courteous man, did not pressure me with the sale. He worked as fast as possible to get the deal complete. Very friendly and nice person to work with, I am happy with my experience. More

by Ericasully1969
Recommend Dealer
Yes
Employees Worked With
Andres Rosales
March 10, 2020

As always, the service was excellent. Joey Gonzales is an awesome service advisor. He made sure I was aware of all the necessary items on my truck were taken care of during my recent scheduled appointment. V More

by ROBERTHUIE1961
Recommend Dealer
Yes
Employees Worked With
Joey Gonzales
March 10, 2020

My experience at Toyota of Lancaster was extremely smooth. I was in and out, didn’t have to stay all day and all those who helped me we’re extremely helpful. Also want to shout out Quaid Daniels (Sale More

by KYLEA.PIPKINS
Recommend Dealer
Yes
Employees Worked With
Quaid Daniels
...
413
...