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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
5,577 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,577 reviews

September 30, 2024

Lost all confidence in dealerships after this visit. Had fuel pump replaced and the technician didnt reconnect my fuel filler neck causing me to have a large fuel leak under my vehicle when i fueled it. More

by KBARDOUSKI89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Preston
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Toyota of Lancaster responded

We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously. We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly at (661) 952-2103 so we can discuss your experience further.

September 30, 2024

I still do not have information about how to pay my first car payment. Can someone help me? More

by Tmbalsam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Boghos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Toyota of Lancaster responded

I'm sorry you haven't received any information. You can reach out to our Internet Manager Joseph Boghos at (661) 952-2193 or you can contact me directly at (661) 952-2103 so we can make sure to provide you with the information you are requesting.

September 29, 2024

Kelly and the TOL team made my buying experience enjoyable and straightforward. Would highly recommend them to anyone looking for a Toyota More

by DALE.BOYLES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Adcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Toyota of Lancaster responded

Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

September 28, 2024

Toyota Lancaster is the Best, service department had take care of my car since 2012. Thanks Toyota Lancaster More

by YITO.RICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

September 28, 2024

The service writer, Gustavo, provided outstanding customer service. Vehicle was delivered as promised and in time. Thank you. More

by Mr T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

September 28, 2024

They are a great team. The treat me with respect and helped me a lot. Thank you!!! More

by MA_gpE_SAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hernan Garay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Grizzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Calero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Gutierrez
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Sep 30, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

September 27, 2024

Had a nice and pleasant experience, no hassle or pressure from the sales staff. Will be back again More

by RONIN0313
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Alperin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

September 27, 2024

Easiest deal I have ever made. Great service. Great deal. Definitely will recommend to my friends. More

by ky31199
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Grizzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maricela Cardenaas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Toyota of Lancaster responded

Your recommendation means the world to us and we look forward to the opportunity to serve you, or any friends and family you might refer, in the future.

September 26, 2024

Always pleased with this dealership’s service department. Fortunate to have Mauricio as my service advisor. More

by grypupon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio
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Sep 27, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

September 26, 2024

Gustavo has always been great and done everything within his hands to ensure the proper repair of my 20 Avalon. Unfortunately the car keeps malfunctioning to what is not his fault but He is made sure I know More

by LESTERPELAEZ86
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie was also very helpful last time I was there
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Sep 27, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

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