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Toyota of Lancaster

Lancaster, CA

4.5
5,936 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,936 reviews

September 12, 2023

They sold me a lemon and they are all con artist and don't care More

by EDWARDGEORGINA152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
Sep 12, 2023 -

Toyota of Lancaster responded

I am sorry to hear your experience with us did not meet your expectations. We are not in the business of trying to deceive our customers. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at (661) 952-2103

September 12, 2023

This is the only dealership I take my car to. I would highly recommend this dealership. More

by boggs86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review! We are thankful for your recommendation of our dealership. Thank you for sharing your rating with us and the community.

September 11, 2023

Excellent service, and service department representative Erick Bravo was vey professional. Very happy overall. A More

by maxigayol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

September 11, 2023

Pleasant staff. Service is on time. Waiting area is comfortable. Good experience. Will be coming back o do business again. More

by Tinajunsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
Sep 11, 2023 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

September 11, 2023

The service department is always very pleasant. I appreciate that they keep me up-to-date through text More

by annemariejones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Grimes
Sep 11, 2023 -

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

September 11, 2023

I liked how if you have an appointment, you pull in and you can notify advisor that you're there and advisor comes to get started on getting car processed for service 👌🏾 More

by LittleSisterHairCare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

September 11, 2023

The service provided was excellent, i was updated periodically and the personnel of the service department was kind and informative. Great job! More

by csn0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

September 11, 2023

Marco went above and beyond to help me find the car I was looking for and for a great price. Me and my family always go back to Marco when buying a car from Toyota. Always ask for Marco when going to Toyota More

by David Garcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Marco Mejia receives the recognition he deserves. Thank you again and have a great day!

September 10, 2023

Andrew at Lancaster Toyota was of great help today. Made the process of our new purchase fast, and provided us with the best deals he can get. Thanks Andrew! More

by Ivan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

September 10, 2023

Mike was AWFUL! Didn't take care of my car! He was my Rep for this oil change. Mike would not return my messages as I wanted to know if my car needed anything to be More

by jeanethazcue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Sep 11, 2023 -

Toyota of Lancaster responded

We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at (661) 952-2103

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