Toyota of Greensboro

My car was brought in for a recall and the repair was done quickly and efficiently. As soon as I drove up into the service bay, someone was there to help me and they were very friendly. They even checke done quickly and efficiently. As soon as I drove up into the service bay, someone was there to help me and they were very friendly. They even checked the air pressure in my tires as a favor to me. The lounge was spacious and comfortable and the wait wasn't very long. Overall, I was pleased with the customer service provided and would bring my car in again for oil changes, etc. More

Good work...hated spending 145.19 for the 75k inspection Good work...hated spending 145.19 for the 75k inspection to actually only need an oil change BUT will consider ourselves fortunate..that only labor Good work...hated spending 145.19 for the 75k inspection to actually only need an oil change BUT will consider ourselves fortunate..that only labor of the inspection was needed. Our 2004 Highlander has been flawless and the VIN begins with "J" .[Built in Japan].so presumably it is not subject to all the recall issues.We will stay with her. If the day comes to trade ...will probably have to go to Honda CR-V.. new Highlander is too big now and do not like the RAV-4. Very sorry all of the recall attention and brand concern has come to Rice Toyota ..a good company..! Thank you for good reliable service since day one..! More

I was appalled to discover the cost of a headlight (hid) for my 2005 Prius. I commend Reed for taking the initiative to check "after-market" headlights rather than simply installing the even more expensive for my 2005 Prius. I commend Reed for taking the initiative to check "after-market" headlights rather than simply installing the even more expensive Toyota brand in stock. He had NAPA deliver one at half the price, but still extremely expensive for an item I couldn't NOT have. This is not a dealership issue so much as a manufacturing issue, but I would hope Toyota will look at this in the future. It never occurred to me to ask about te cost of replacement items before purchasing the vehicle. Next time, I will. More

Randall was polite and professional. Car was in for routine oil-change and state inspection. Additional problem of car stuttering in second gear when held to a stationary speed mentioned. Cause of st routine oil-change and state inspection. Additional problem of car stuttering in second gear when held to a stationary speed mentioned. Cause of stuttering was determined and options to address is discussed. Follow up appointment has been set to deal with stuttering once required parts arrive. More

Why service your car at Rice, because your business model to eliminate the hassle associated with car service lives up to your promise to deliver a simple, honest, and hassle free vehicle service experience. to eliminate the hassle associated with car service lives up to your promise to deliver a simple, honest, and hassle free vehicle service experience. This is business model is not only exempilfied by Robert Kane, but he go beyound this and adds that of being your friend. Robert's smile, friendship, professional knowledge and determination resolve makes Rice our dealer of choice. We have sent and will continue to send people to Robert for Rice service and vechile sales. More

We've been impressed with the quality of service at Rice, and will continue to have our cars serviced there. Your staff is always very professional, with a focus on our satisfaction. We've never had a prob and will continue to have our cars serviced there. Your staff is always very professional, with a focus on our satisfaction. We've never had a problem there, and do not expect one as we continue to do business with you. Thanks for your great support - and we look forward to more of the same in the future. More

Quick, professional service, accurate estimate of expense. Polite, friendly employees. Waiting room supplied with coffee, newspapers, magazines and Wi-Fi. I have had over 20 years of service with expense. Polite, friendly employees. Waiting room supplied with coffee, newspapers, magazines and Wi-Fi. I have had over 20 years of service with Rice and have found their work to be of high quality. More

The visit was for a repair on a recall notice. Randall contacted me to set up the appointment and met me at the service center when I arrived. He sadi it would take approximately an hour to complete repai contacted me to set up the appointment and met me at the service center when I arrived. He sadi it would take approximately an hour to complete repairs and it did. He came into the waiting area to find me and let me know I was ready to go. I like the one-on-one customer service. More