Toyota of Greensboro

Randall was polite and professional. Car was in for routine oil-change and state inspection. Additional problem of car stuttering in second gear when held to a stationary speed mentioned. Cause of st routine oil-change and state inspection. Additional problem of car stuttering in second gear when held to a stationary speed mentioned. Cause of stuttering was determined and options to address is discussed. Follow up appointment has been set to deal with stuttering once required parts arrive. More

Why service your car at Rice, because your business model to eliminate the hassle associated with car service lives up to your promise to deliver a simple, honest, and hassle free vehicle service experience. to eliminate the hassle associated with car service lives up to your promise to deliver a simple, honest, and hassle free vehicle service experience. This is business model is not only exempilfied by Robert Kane, but he go beyound this and adds that of being your friend. Robert's smile, friendship, professional knowledge and determination resolve makes Rice our dealer of choice. We have sent and will continue to send people to Robert for Rice service and vechile sales. More

I was appalled to discover the cost of a headlight (hid) for my 2005 Prius. I commend Reed for taking the initiative to check "after-market" headlights rather than simply installing the even more expensive for my 2005 Prius. I commend Reed for taking the initiative to check "after-market" headlights rather than simply installing the even more expensive Toyota brand in stock. He had NAPA deliver one at half the price, but still extremely expensive for an item I couldn't NOT have. This is not a dealership issue so much as a manufacturing issue, but I would hope Toyota will look at this in the future. It never occurred to me to ask about te cost of replacement items before purchasing the vehicle. Next time, I will. More

Quick, professional service, accurate estimate of expense. Polite, friendly employees. Waiting room supplied with coffee, newspapers, magazines and Wi-Fi. I have had over 20 years of service with expense. Polite, friendly employees. Waiting room supplied with coffee, newspapers, magazines and Wi-Fi. I have had over 20 years of service with Rice and have found their work to be of high quality. More

We've been impressed with the quality of service at Rice, and will continue to have our cars serviced there. Your staff is always very professional, with a focus on our satisfaction. We've never had a prob and will continue to have our cars serviced there. Your staff is always very professional, with a focus on our satisfaction. We've never had a problem there, and do not expect one as we continue to do business with you. Thanks for your great support - and we look forward to more of the same in the future. More

The visit was for a repair on a recall notice. Randall contacted me to set up the appointment and met me at the service center when I arrived. He sadi it would take approximately an hour to complete repai contacted me to set up the appointment and met me at the service center when I arrived. He sadi it would take approximately an hour to complete repairs and it did. He came into the waiting area to find me and let me know I was ready to go. I like the one-on-one customer service. More

I've taken my new Toyota to this dealership twice and have had a good experience both times. They always seem to have an available appointment when I need it although they always seems busy! The person y have had a good experience both times. They always seem to have an available appointment when I need it although they always seems busy! The person you make the appointment with on the phone is the same person who checks you in when you arrive. The drop off area is well organized- you just pull up to the service area, and they come out with their electronic notebooks, scan the barcode in your doorframe and take your keys. It's so simple. The waiting area is large and comfortable and they do offer a shuttle service if you want to drop off your car (I've never used the shuttle). The prices are average for a dealership. More

I have called Brock Clayton several times concerning service for my 2009 Camry. Needless to say, I was quite upset with the recall news. Brock has always been very patient and explained things to me. I service for my 2009 Camry. Needless to say, I was quite upset with the recall news. Brock has always been very patient and explained things to me. I have noticed that even when he is very busy, he always has been very polite. Recently, Brock took care of having my car repaired with the new gas pedal and the plate. More