Toyota of Greensboro

My husband and I decided to go car shopping one Saturday morning, we were looking for nothing particular just looking around to see what we could get for the monthly car payment we could afford. The first morning, we were looking for nothing particular just looking around to see what we could get for the monthly car payment we could afford. The first lot we looked at was Rice Toyota. We met David with in about 5 minutes of being on the lot. He was so helpful. He understood what we had to have payment wise and didn't try to push us to get a higher payment. He was wonderful. We were on our way home, hadn't found anything and just happened to see the Pathfinder. I fell in love with it. David came right over and went with us on a test drive. When we came back in he got the ball rolling on financing and what they would give us for our trade in. One of the things that I really hate when I buy a car is the "paper sliding". This never happened. The manager came over and told us the monthly payment which we were totally happy with. Nothing ever went back and forth. They were so kind to me and my little quarks about having them pay off my trade in. I was very protective of my "trade in" and no one thought I was crazy to ask that they detail it before they auctioned it off. Nor did they make me feel bad for crying when we drove off in the new car. I would recommend to anyone to use Rice Toyota. If you are looking for a new or used car go see them and ask to see David. The experience was an extemly pleasant one. We were in and out in around 4 hours and not for one second did I feel like I was being taken advantage off or that what I needed was not being looked out for. Thank you David and Rice Toyota, you all are wonderful at what you do. More

My visit to rice Toyota was a dream came true, first of all there is no push tactics, they really want to make the customer happy, they handled my request for the car color and the options that i like Prom all there is no push tactics, they really want to make the customer happy, they handled my request for the car color and the options that i like Promptly, When i got there my car was parked in the front, Lou (the sales person) was waiting for me at the front door, gave me a tour of the entire car and explained every thing in details, and answers all of my questions in a very professional Manner, over all it was a very positive experience for me. I highly recommend Rice Toyota to anyone in the triad area. More

Lindsay & Frank were a pleasure to work with and gave me a fair price. They were honest, attentive and made the experience as easy as possible. Unlike the other Toyota dealership in High Point, they do no a fair price. They were honest, attentive and made the experience as easy as possible. Unlike the other Toyota dealership in High Point, they do not attempt high-pressure tactics to make a sale. They rely on good customer service! More

I was very pleased with the complete service that I was giving. Lindsay kept in touch with me about the entire process and was able to make sure that I got the best deal possible. I am totally exicted beca giving. Lindsay kept in touch with me about the entire process and was able to make sure that I got the best deal possible. I am totally exicted because this is my first "New" car. Both representatives went above and beyond. I would recommend Rice Toyota to anyone. More

My customer service representative,Mr. Lou Gonzalez went above and beyond to locate a vehicle for me which 3 other dealers were unable to do. The vehicle was in perfect condition when I arrived to the deal above and beyond to locate a vehicle for me which 3 other dealers were unable to do. The vehicle was in perfect condition when I arrived to the dealer and my sale was concluded within an hour. I highly recommend this dealership to anyone in the market to purchase a new vehicle. More

Robert is always very friendly and great communicator of news - even if its bad! I like the fact that the dealership has Saturday service hours and a very accomodating and welcomng waiting area. This deale news - even if its bad! I like the fact that the dealership has Saturday service hours and a very accomodating and welcomng waiting area. This dealership is 50 miles from my home so I must schedule weekend service. More

Always satisfied with the experience when I get my car worked on at Rice Toyota. I have had more than 19 routine services for my 07 Camry Hybrid in the 95000 miles I have driven it, and it continues to dr worked on at Rice Toyota. I have had more than 19 routine services for my 07 Camry Hybrid in the 95000 miles I have driven it, and it continues to drive like new with great mileage. When I first bought a 2007 Camry V6 it had all sorts of transmission problems and Rice Toyota dealt with them fairly and went beyond the call of duty to help with the process of getting my car repaired and ultimatedly my money was refunded in full by Toyota. You cannot get better than that. More

We have always been pleased with our experience at Rice...from the purchase of a new vehicle to the ongoing service. Our 1996 Avalon had two recall issues and while that work was being done we did som Rice...from the purchase of a new vehicle to the ongoing service. Our 1996 Avalon had two recall issues and while that work was being done we did some service as well. Very convenient and fast. Will definitely continue to support this dealership. More

I wonder about the prices but then I have not recently checked what quality competitors are charging. Everything else is basically fine. Waiting time to be checked in is never long. Staff is courteous an checked what quality competitors are charging. Everything else is basically fine. Waiting time to be checked in is never long. Staff is courteous and answers questions. They never took an overly long time working on the vehicle. Rental unit is good. Van driver is very good. I wish they had a second van. More

The car acts worse now than prior to the "repairs" for the recalls. It surges worse when trying to accelerate from a stop or when passing, it still hesitates unexpecantly and sometimes dangerously, whe the recalls. It surges worse when trying to accelerate from a stop or when passing, it still hesitates unexpecantly and sometimes dangerously, when I've inquired at the dealership I get song and dances about carpets and accelrator pedals. It's the ECU even if you will not admit it, Goggle it on the internet there are over 100 websites that talk about this problem. I will never buy another Rice Toyota, I will make sure people I know are informed about the "great" service I've recieved and you can be assured I will never bring this car to Rices for service ever again. More