Toyota of Greensboro

This was our second purchase from Rice Toyota. The other was a new car and this one was used. My ratings tell you about the people we dealt with. Jim Haydon was super!! Thanks for your excellent treatment. was a new car and this one was used. My ratings tell you about the people we dealt with. Jim Haydon was super!! Thanks for your excellent treatment. Elmon Dale also does an oustanding job! This is why we went back to Rice to buy another car. More

If you want to buy a car from Rice Toyota, ask for Robert Byman. Robert went above and beyond what any sales person has ever done for me. He listened to exactly what I wanted, directed me to the vehicle that Byman. Robert went above and beyond what any sales person has ever done for me. He listened to exactly what I wanted, directed me to the vehicle that I wanted and worked hard to get the price I wanted. The finance person was excellent; even the sales people who were not assisting me were friendly. All around excellent experience. More

We had been shopping for a new Highlander and were unable to find any dealer in the Raleigh area that would work with us honestly. We went on line and within a few hours of our inquiry, Mr. Gonzalez contact to find any dealer in the Raleigh area that would work with us honestly. We went on line and within a few hours of our inquiry, Mr. Gonzalez contacted us. From the moment of that first contact to the moment we drove away from the showroom, our experience was nothing short of excellent. Mr. Gonzalez was responsive, friendly, and quick to locate and secure the exact vehicle we wanted. All our dealings were over the phone and via email - when we finally arrived at the showroom, our car was waiting for us out front, fully gassed up and ready to drive home. Our experience with the financial side of the transaction went equally as smooth. Overall, we would not hesitate to recommend Rice Toyota and Lou Gonzalez to anyone who wishes to buy a Toyota. More

After visiting 7 different dealerships and driving various cars a friend of our recommended that we try out Rice Toyota. They said they had a good experience with them and that they had a good variety various cars a friend of our recommended that we try out Rice Toyota. They said they had a good experience with them and that they had a good variety of used cars at good prices. We worked with Dan Galbo. He is a great salesman. Very accommodating and friendly. He was honest and not pushy. He mad us feel very comfortable. I ended up purchasing a Scion xb after having driven various cars, crossovers and SUVs. I LOVE my car. I bought it for a GREAT price and I would buy my next car from Rice Toyota. If you go to Rice Toyota, ask for Dan is is great! :) More

This was the least hassle dealer I've ever done business with. The salesman, Randy, knew the all details of the vehicle and was able to answer my questions easily. We actually worked out the details of th with. The salesman, Randy, knew the all details of the vehicle and was able to answer my questions easily. We actually worked out the details of the sale prior to my arrival, including the trade-in. I was in and out of the store in my new car in 2 hours! There were no high pressure sales tactics, and I was treated kindly and with respect from my first phone call through driving off the lot in my new Avalon. It was worth the drive in from the coast (almost 4 hours each way) to have such a seamless experience. More

My wife and I were shopping for a 2010 Highlander and I used Members Credit Union's website to build the vehicle, price it, and sent the request out to several Toyota Dealerships. I received emails and ph used Members Credit Union's website to build the vehicle, price it, and sent the request out to several Toyota Dealerships. I received emails and phone calls from the Toyota dealerships my request went out to but Lindsay, from Rice Toyota, was the one I wanted to deal with. I really liked her personality and dedication to her job to help get the vehicle my wife and I wanted with all of the options and price I wanted to pay. The vehicle I built and sent her had the wrong DVD option I was expecting and this was an error on my part. My wife and I was expecting the DVD players on the headrest of the seats but when we went to look at the vehicle, it had the 10' DVD player installed in the middle of the top. My wife was worried about it blocking her view from the rear view mirror when the DVD screen was pulled down. Lindsay and Frank was kind enough to put the vehicle back on the lot for sale and locate us another one with the exact color, options, etc. and have the headrest DVD players installed. This to me is very good customer service, making sure that they get us into a vehicle we really want. Also, they made the paperwork so easy that it only took my wife and I about 30 minutes total to sign everything and walk out the door. They really did make this vehicle purchase easy, convenient, and enjoyable for us. I highly recommend purchasing a Toyota from Rice Toyota. More

This was by far the best experience I have ever had with a car dealership. This was mainly due to my experience with my sales person, Lou Gonzales. He by far was the most professional salesperson I have eve a car dealership. This was mainly due to my experience with my sales person, Lou Gonzales. He by far was the most professional salesperson I have ever dealt with. When several other Toyota dealerships told me they couldn't find the car I was looking for, Lou went out and got the exact model car I was looking for with all the accessories I was looking for. He found my car in South Florida, had it shipped up to Rice Toyota and then after the extra cost for the shipping, he and Rice Toyota were still 700$ cheaper than any of the other Toyota dealerships I had contacted in the Tri-state area. They had the vehicle within a week I drove up to the dealership, car was in perfect shape just like I had envisioned it and the paperwork was done and I was out the door in about 45 minutes. The entire experience at Rice Toyota was great! I also had a weird title issue since I wanted to title the vehicle out of state since I am in the military and they took care of all that, talking to the DMV from another state and doing all the necessary paperwork for me. Talk about hassle-free! I would recommend Rice Toyota to anyone, and more specifically you want to do business with Lou Gonzales. The guy is forthright about what he can do for you and doesn't give you the sleezy feeling that so many car salesmen give you. Figure out what you want and ask Lou to go get it! Thanks Rice and Lou for all your help! Sincerely, Very Happy First time Tacoma Owner More

My review begins with the reason why I was looking to purchase a new car: A gift for my daughter who is graduating from Duke in May of 2010. I began the process by using a new too called TrueCar, l tha purchase a new car: A gift for my daughter who is graduating from Duke in May of 2010. I began the process by using a new too called TrueCar, l that I had read about on-line. I had narrowed my search of acceptable vehicles to the Hyundai Accent and the Toyota Yaris. Using the TrueCar app I was easily able to not only find the lowest prices for each vehicle, but to also compare the vehicles features line by line. I then contacted each dealer using my price protection certificate and confirmed additional costs(e.g. tax, license, dealer docs) and the availability of the cars that I was considering. With this data in hand, the only missing variable was my daughter's preference. She was able to test drive both vehicles and decided that she liked the Toyota Yaris the most. I then contacted Frank and Lindsay in the internet sales office and we began the process of closing the deal. Within 24 hours, they identified a vehicle that met all the specs, gave me a list of items needed for the purchase and we set up a time convenient for my daughter to come and make the sale. At every step of the process we were treated with the utmost respect and provided all information requested in a prompt manner. When the sale day came, Frank went through the purchasing process line by line with my daughter and made this first new car experience one that she will always remember. As a veteran of many "hard sell" car deals and bait and switch tactics, this was by far the most pleasant and satisfying car purchasing experience. Thank you TrueCar! Thank You Rice Toyota! Thank you Lindsay and Frank! Guy Sanders More

Lindsay & Frank made the pursuit and purchase of my vehicle a pleasure. I appreciated their honesty, professionalism and efforts towards getting me a good deal on my Corolla. I was also impressed by vehicle a pleasure. I appreciated their honesty, professionalism and efforts towards getting me a good deal on my Corolla. I was also impressed by the Rice Toyota atmosphere, which in contrast to Modern, was, far superior; very professional, not sleazy. More

The reason that I give Rice Toyota and Lou Gonzalez such high marks is; they truly made car buying a smooth process. It was hassle free from the moment I was contacted via internet. Being a member of the mi high marks is; they truly made car buying a smooth process. It was hassle free from the moment I was contacted via internet. Being a member of the military, Rice Toyota, being part of the USAA Car Buying Service program, automatically narrowed my search to three dealers in N.C. and Rice Toyota didn't play any games to get my business. It was intelligent and professional salesmanship. Thank you for patience. More