Toyota of Grand Rapids

Service was excellent as usual, which I’ve come to expect after almost 6 years coming to this Toyota. They’ve set their own bar. after almost 6 years coming to this Toyota. They’ve set their own bar. More

Damian had one an excellent job. The job to be done was thoroughly checked before proceeded. The special offers of oil change and tire rotation were recommended. The recall was also done. I didn't wait too thoroughly checked before proceeded. The special offers of oil change and tire rotation were recommended. The recall was also done. I didn't wait too long. More

ADNAN IS THE MAN!! I BROUGHT IN TWO DIFFERENT VEHICLES ADNAN IS THE MAN!! I BROUGHT IN TWO DIFFERENT VEHICLES FOR OIL CHANGES THIS WEEK AND GOT GREAT SERVICE. THE SERVICE TECH WHO SERVICED ONE OF MY VEHI ADNAN IS THE MAN!! I BROUGHT IN TWO DIFFERENT VEHICLES FOR OIL CHANGES THIS WEEK AND GOT GREAT SERVICE. THE SERVICE TECH WHO SERVICED ONE OF MY VEHICLES ALSO REALLY HELPFUL BY POINTING OUT SOME CONCERNS HE SAW. I'LL BE BACK! More

I bought a 2020 Toyota Camry xse, it doesn’t come like I expect from the sale man. I spent almost $37k for that and it doesn’t have a stater as the sale man introduced it to me. Even the Toyota app it doesn expect from the sale man. I spent almost $37k for that and it doesn’t have a stater as the sale man introduced it to me. Even the Toyota app it doesn’t work on my car either. This all 5 star for the department service because they are so friendly, helpful and cool. Shout out for Agim! More

I am extremely pleased with the service I received on 9/16/2020. I give 5 stars to Adam Havens who explained the repairs done to my car. He also explained what my car will need in the future to keep it r 9/16/2020. I give 5 stars to Adam Havens who explained the repairs done to my car. He also explained what my car will need in the future to keep it running smoothly and safely! Linda D. More

Excellent customer service. Had more problems than initially thought and the service people were very prompt at explaining in detail giving options. Top notch service initially thought and the service people were very prompt at explaining in detail giving options. Top notch service More

Very efficient, could be faster for just a oil change but tech. found extra items that needed at attention. Showed me items then he addressed them tech. found extra items that needed at attention. Showed me items then he addressed them More

Great service!Adman Korac was very helpful and Great service! Adman Korac was very helpful and knowledgeable. He diagnosed the problem correctly right at the beginning. The technician wrote a help Great service! Adman Korac was very helpful and knowledgeable. He diagnosed the problem correctly right at the beginning. The technician wrote a helpful note as to what he checked and what he recommended. More

I had a valve replacement, coolant flush & an oil change. My appointment was at 10:30. I left & returned at 3:15. My car was not done until 4:28pm. Toyota advises the valve replacement should take 2.1 hours My appointment was at 10:30. I left & returned at 3:15. My car was not done until 4:28pm. Toyota advises the valve replacement should take 2.1 hours but they charged me for 3+ hours. They had my car for 6 hours. More

Great experience from first arrival. Financial and warranty session was a bit long and a bit more pressure than I would have liked. Darren was great. warranty session was a bit long and a bit more pressure than I would have liked. Darren was great. More