Toyota of Grand Rapids

Ron was an excellent rep and everything went smoothly. The service was completely exactly as Ron said it would. End of this survey for now. The service was completely exactly as Ron said it would. End of this survey for now. More

Very helpful, got car fixed fast.Mandy was very friendly and explained everything. Would service my car here again.. usually get oil changed here too and explained everything. Would service my car here again.. usually get oil changed here too More

I have a 2012 Toyota Camry hybrid which they recommend oil changes every 10,000 miles They put the wrong oil in it was supposed to be synthetic and they use conventional oil The following day the dealersh oil changes every 10,000 miles They put the wrong oil in it was supposed to be synthetic and they use conventional oil The following day the dealership contacted me after reading my review and told me that they’re conventional oil is the same thing as synthetic oil if that is true then I give them five stars and the price of the oil change is 9.95 that is our contract price for life of this vehicle More

The salesman Damion was caring, friendly and professional. He got my car serviced the same day I called because it was hard to schedule around my job. He has excellent customer service professional. He got my car serviced the same day I called because it was hard to schedule around my job. He has excellent customer service More

Had a great experience getting my car serviced! I had my oil changed and tires rotated, as well as an inspection. Everything looked good. I like get my oil changes at the dealership because I can beat the p oil changed and tires rotated, as well as an inspection. Everything looked good. I like get my oil changes at the dealership because I can beat the price anywhere else and I have peace of mind knowing Toyota mechanics are checking my car. More

The sales associate that I worked with (Agim) was very helpful and friendly. He was very good about communicating with me through the whole process and setting up and appointment that worked with my busy helpful and friendly. He was very good about communicating with me through the whole process and setting up and appointment that worked with my busy schedule. More

Felicia is awesome Fast and efficient. Great customer service Got me in at the last minute and my car was completely ready to go before the end of the business day service Got me in at the last minute and my car was completely ready to go before the end of the business day More

This dealership has obviously put an emphasis on customer service. Very pleasant to work with. This dealership is my preferred servicer for my Toyota Camry. service. Very pleasant to work with. This dealership is my preferred servicer for my Toyota Camry. More

Had an oil change. Did not need to wait long for the service and social distancing and precautions were being followed. Felicia was efficient and friendly. service and social distancing and precautions were being followed. Felicia was efficient and friendly. More

Excellent service! Thank you. Always happy with customer service at Toyota of 28th Street. They thoroughly check my vehicle and noticed my blinker lights needed replacing. I hadn’t even noticed. service at Toyota of 28th Street. They thoroughly check my vehicle and noticed my blinker lights needed replacing. I hadn’t even noticed. More