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Toyota of El Cajon

El Cajon, CA

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1,105 Reviews

965 Arnele Avenue

El Cajon, CA

92020

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1,105 Reviews of Toyota of El Cajon

September 17, 2017

All Day affair Had a scheduled appointment for a recall. Asked for an oil change as well. They found some other issues, so I figured get it all done at once. I had t More

by Franni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 20, 2017 -

Toyota of El Cajon responded

Hello Franni, Thank you for your detailed review. Your comments have been shared with our Sales Management team. We are sorry that your service was an "all day affair". Please let us know if there is anything that we can do for you in the future or if we can be of further assistance. We appreciate your kind words regarding our service staff. Sincerely, Laura Brewer Guest Relations Manager

September 14, 2017

Excellent service!!! Shuttle system works great and was very responsive when I needed a ride from and to the dealership when getting my car serviced!!! Excellent experien More

by atorres24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Correia
Sep 14, 2017 -

Toyota of El Cajon responded

Hello atorres24, Glad to see that you are experiencing our complimentary shuttle service and the service you have received has been excellent. Our entire service team is here for you and will do everything possible to make your visits with us pleasant. Thank you for your kind acknowledegment. Warm regards, Laura Brewer Guest Relations Manager

September 13, 2017

Great service I had really great experience there. Im so happy with the service, I feel that my car are in the best hands thanks for your help More

by Mirian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose, Perez
September 13, 2017

Excellent customer service wouldn't go anywhere else I drive from Chula Vista to El Cajon Toyota to service my Tacoma.The customer service is the best. The lounge is very comfortable while waiting for my More

by Tacoma1122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Anthony and Lance Jones
Sep 14, 2017 -

Toyota of El Cajon responded

Hello Tacoma1122, Thank you for driving the distance and choosing Toyota of El Cajon for your servicing needs. It's always a pleasure to hear from our customer's and we appreciate you sharing your feedback on Dealer Rater. Both Mark and Lance will be recognized for taking good care of you. See you next visit! Sincerely, Laura Brewer Guest Relations Manager

September 12, 2017

Upgrade 2017 Hello, My sales persons Vincent and Jose were very kind and professional. Both were easy to work with. I love my new Corolla SE. Thank you guys! More

by Upgrade 2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Adanri, Jose Millan
September 10, 2017

Outstanding Customer Service that you can trust! The service team at Toyota of El Cajon continue to provide me with Outstanding service and support. It's been almost 5 years since I bought my vehic More

by GTFord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Anthony , Gary Kaminsky
September 08, 2017

Five stars to "my" service advisor James H. James actually called me by name on my second visit with new Prius V (purchased elsewhere, that is a different story)! James has heart and humor and t More

by La Mesa Resident
Recommend Dealer
Yes
Employees Worked With
James Hodgson
September 01, 2017

Efficient, courteous, considerate of a customer's needs. I was about to undertake a long road trip, and the service rep checked made sure I knew that my Prius was road ready by listing what was done. I live More

by Gma Sandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Correia
September 01, 2017

Incredible Service at Toyota of El Cajon! Toyota of El Cajon always goes that extra measure to make sure that my Tacoma truck is always taken care of. I appreciate that the dealership really More

by Happy Tacoma Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Anderson
August 24, 2017

Awesome Toyota of El Cajon has great customer service, great management and a great staff. Every time I go in to the dealership to service my vehicle I'm tr More

by 619Tundra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kong Nguyen, Tan Nguyen
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