Toyota of El Cajon
El Cajon, CA
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1,105 Reviews of Toyota of El Cajon
Excellent customer service , very nice waiting lobby with complimentary coffee and doughnuts, nice couches and working tables for a computer, free wifi, and Mark was very friend , very nice waiting lobby with complimentary coffee and doughnuts, nice couches and working tables for a computer, free wifi, and Mark was very friendly and took me in even though I was running a little late. Maintenance check. More
New Adviser one of the best Joe Caffey invited me to his cubicle when the other advisers were all with customers when I came in. He got me started on my 60,000-mile checkup and s Joe Caffey invited me to his cubicle when the other advisers were all with customers when I came in. He got me started on my 60,000-mile checkup and said he'd be in touch around 6 p.m. to let me know whether the car would have to be kept overnight. He did and it was. I returned around 1 p.m. the next day to pick up the car, which had just been washed after having some $1,600 worth of diagnosis and treatment. Imagine my surprise the next day when the tire pressure monitor warning came on. I took it to my nearby Discount Tire location and had the tires checked for 35 psi all around. After that, no problem. The car has been running fine and feels great in traffic on I-8. More
Phenomenal experience I called and made my service appt with Kathleen. She has so much energy over the phone and is so sweet and kind!!! She really accommodated to my avail I called and made my service appt with Kathleen. She has so much energy over the phone and is so sweet and kind!!! She really accommodated to my availability for when I wanted to drop off my car. She texted me once my vehicle was ready for pick up and she asked if I would need a ride. I love how she helps the community with donations for her homeless backpack project. She is a star employee and I have always had wonderful service experiences at this location. She even introduced me to the service manager who was walking by. More
Great Customer Service I've had my car serviced at this particular location for almost 10 years. The location is within a short distance of my home and the time for the comp I've had my car serviced at this particular location for almost 10 years. The location is within a short distance of my home and the time for the completion of the service is always fast even during the peak business hours. I will continue to have my car serviced here. More
Perfect Josh was amazing-informative, knowledgeable, and thorough. Great follow-up on what was recommended and how much it would cost. Work was completed ti Josh was amazing-informative, knowledgeable, and thorough. Great follow-up on what was recommended and how much it would cost. Work was completed timely. Thanks Josh! More
New car I gave Toyota of El Cajon five stars because sales person Victor went above and beyond to make our new car purchase an enjoyable one. I gave Toyota of El Cajon five stars because sales person Victor went above and beyond to make our new car purchase an enjoyable one. More
Great Experience I had a great experience with Paul! My husband and I will continue to bring our truck to this service department. Thank you for your continued support I had a great experience with Paul! My husband and I will continue to bring our truck to this service department. Thank you for your continued support! More
Great Service Toyota of El Cajon gives great service. I went in for a oil change on a Sunday with no appointment , they took me in right away. They finished my ca Toyota of El Cajon gives great service. I went in for a oil change on a Sunday with no appointment , they took me in right away. They finished my car in a timely matter. The customer service I received from Alberto R. was great. I wish all visits to the dealership could be as wonderful as this one was. Thanks again Toyota of El Cajon for wonderful service. Dee More
First car for teen driver! Our experience at Toyota of El Cajon was beyond expectional. We let them know that safety was our number one concern and they proceeded to show us a Our experience at Toyota of El Cajon was beyond expectional. We let them know that safety was our number one concern and they proceeded to show us a variety of car that met our needs. The entire process was quick and easy and well.... a happy experience (hard to do with teens sometimes 😂). Thank you Toyota of El Cajon. Thank you Paul and Jason and Tan for making this an overall great day!!! More
Service I just did a routine service and Iiked the way I was treated and the reesults. I have had more than one service in your service center and everytime I just did a routine service and Iiked the way I was treated and the reesults. I have had more than one service in your service center and everytime I have had a good experience with your center. More