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Toyota of Easley - Service Center

Easley, SC

4.5
889 Reviews

889 Reviews of Toyota of Easley - Service Center

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September 15, 2024

Everyone was very professional. They texted us to let us know when the car was ready to pick up and the work was completed before the estimated time. More

by SARAHT1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Salamanca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Anglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raúl RJ Wolfkill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Abbott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

Service was as good as i could ask for. Rafael is one of the friendliest reps yall have More

by INDIANJAMES183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

Kevin Biddle is excellent ! !! Toyota of Easley is very lucky to have him !!! He is professional, courteous, and very knowledgeable!!! More

by EDDIE MONTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Biddle - see prior narrative
September 14, 2024

They were knowledgeable and helped me underdstand all they were doing. My salesperson Jenifer wonderful More

by headntohvn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer salesperson
September 13, 2024

Always add service I didn't ask for. Suppose to have free oil change, but wouldn't give it to me. More

by tigerwhiz23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Mack
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Always always a pleasant experience! Kevin is sooo wonderful!!! Please thank him again for me!! More

by Hagirl1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Biddle
September 12, 2024

I had a horrible experience with this service center which I have to admit is unusual. However, I was left to feel scolded like a child for something that I was NOT made aware of, added to the fact tha More

by MRODRI4192
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tucker Norris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Toyota of Easley responded

I am so sorry to hear about your bad experience in our service department! It is totally unacceptable for anyone here at Toyota of Easley to treat someone in that nature. Can you please call or text me at 864-915-4855 to give me more info on what happened? Thank you! -Tucker Norris

September 12, 2024

Informative and very courteous staff. Thank you to everyone at Toyota of Easley, SC MJG More

by meanjeangreene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

I’ve always been pleased with Toyota of Easley but waiting 2 hours for an oil change and tire rotation with an appointment is a bit much More

by Odessa340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan from service was great
September 12, 2024

Customer service follow through was nearly non existent It took three months and three trips to dealership to get shocks and struts changed out on a 2002 4 runner More

by STEVE@MEDIAQUESTOUTDOOR.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kris Dahlgren
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Norris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Mack
1.0
This rating includes all reviews, with more weight given to recent reviews.
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