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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,807 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,807 reviews

October 03, 2024

Genial en todo atiende muy vien Te ofrecen buenas ofertas y el personal muy vien More

by luisjoseaguilar92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franklin
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Oct 04, 2024 -

Toyota of Downtown L.A. responded

Gracias por tu comentario. Nos alegra saber que tu experiencia en Toyota of Downtown L.A. fue tan positiva y que valoras nuestras ofertas y la atención de nuestro personal. Esperamos verte de nuevo pronto. ¡No dudes en compartir tu experiencia con otros! Sinceremente, The Toyota of Downtown LA Team

October 03, 2024

Took my car in for a recall issue. They cracked my windshield, refused to pay for it and tried to use blurry security cam footage to "prove" they didn't do it. Do not trust these peopl More

by blahblah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 07, 2024 -

Toyota of Downtown L.A. responded

Derrick, thank you for reaching out. If you would like to discuss this further or take a second look at the photos, you are welcome to reach out to our team. Otherwise we wish you the best. Sincerely, The Toyota of Downtown LA Team

September 24, 2024

Best service ever ,our sales Man Ulises Villanueva very professional and polite very helpful thank you Toyota More

by Miguelflores19731
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2024 -

Toyota of Downtown L.A. responded

Thank you so much for your wonderful review! We're thrilled to hear that Ulises provided you with professional and helpful service at Toyota of Downtown L.A. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to seeing you again soon! Sincerely, The Toyota of Downtown LA Team

September 22, 2024

I enjoyed my experience at Toyota of downtown LA. I walked in and got help right away. I was straight to the point of what I was looking for and they found the perfect car for me. My sales person was More

by Stephanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis
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Sep 24, 2024 -

Toyota of Downtown L.A. responded

Thank you, Stephanie! We're thrilled to hear that you had such a positive experience at Toyota of Downtown L.A. and that Alexis was able to help you find the perfect car at the right price. We appreciate your business and look forward to assisting you again in the future. Enjoy your new purchase! Sincerely, The Toyota of Downtown LA Team

September 16, 2024

David Washington was of great help he was very understanding and explained everything in the best way I was able to go happy with my car More

by Anallely puente
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose "Fernando" Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Washington
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Sep 18, 2024 -

Toyota of Downtown L.A. responded

Thank you, Anallely, for your kind words! We're thrilled to hear that David Washington provided you with excellent service and helped you leave happy with your car. At Toyota of Downtown L.A., we strive to make every experience a great one. We look forward to seeing you again in the future! Sincerely, The Toyota of Downtown LA Team

September 14, 2024

Very professional, friendly environment no pressure, quality vehicles and explained the process thoroughly, fair trade in values and overall excellent experience. More

by boomer909
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tania Guzman
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Sep 17, 2024 -

Toyota of Downtown L.A. responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience at Toyota of Downtown L.A. It's great to know that you appreciated our professional and friendly environment, as well as our thorough explanations and fair trade-in values. We look forward to welcoming you back for your next visit! Sincerely, The Toyota of Downtown LA Team

September 13, 2024

Jonathan Ruiz who helped us with the deal has excellent customer service and goes above and beyond. Very happy with his service. More

by aileenmontoya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathan Ruiz
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Sep 16, 2024 -

Toyota of Downtown L.A. responded

Thank you for your wonderful review! We're thrilled to hear that Jonathan provided you with excellent customer service and went above and beyond to assist you. Your satisfaction is our top priority at Toyota of Downtown L.A. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Toyota of Downtown LA Team

September 13, 2024

Amazing customer service here! Thank you to Jorge for walking me through the whole process and answering all my questions. I’m very happy with my purchase! More

by Denise Cruz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge
Report | Print
Sep 16, 2024 -

Toyota of Downtown L.A. responded

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience at Toyota of Downtown L.A. and that Jorge was able to assist you throughout the process. Your satisfaction means a lot to us! We look forward to serving you again in the future. Enjoy your new purchase! Sincerely, The Toyota of Downtown LA Team

September 08, 2024

Responsive to all my questions and concerns. Paperwork to complete the purchase of my new vehicle was painless, quick, and easy to follow along. More

by Francisco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Wollerman
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Sep 10, 2024 -

Toyota of Downtown L.A. responded

Thank you, Francisco, for your wonderful feedback! We're thrilled to hear that our team was responsive to your questions and that the paperwork process for your new vehicle was smooth and easy. We appreciate your kind words and hope to see you again at Toyota of Downtown L.A. for your future automotive needs! Sincerely, The Toyota of Downtown LA Team

September 01, 2024

Very friendly and efficient service. They had everything ready for us and took good care of us. More

by nikhils
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ji Sun and Peter
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Sep 04, 2024 -

Toyota of Downtown L.A. responded

Thank you for your wonderful review! We appreciate your kind words about the friendly and efficient service you received at Toyota of Downtown L.A. We're glad to hear everything was ready for you and that you felt well taken care of. We look forward to seeing you again next time! Sincerely, The Toyota of Downtown LA Team

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