Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,814 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
Contact Dealership
View Awards

1901 S Figueroa St

Los Angeles, CA

90007

Directions

By Type

Showing 1,814 reviews

November 03, 2024

People in there are nice. They do work with you. They are resourceful and break down all the information you need. More

by Blue
Recommend Dealer
Yes
Employees Worked With
Franklin V
Report | Print
Nov 05, 2024 -

Toyota of Downtown L.A. responded

Thank you for your kind words! We truly appreciate your feedback and are glad to hear that our team at Toyota of Downtown L.A. was able to assist you effectively. We pride ourselves on being resourceful and providing clear information to our valued customers. We look forward to serving you again in the future! Sincerely, The Toyota of Downtown LA Team

October 21, 2024

I want to start by saying thank you to Ned, he was very helpful. He was able to help us in every way possible and work around our needs. With his customer service I am speechless. I am happy that there is More

by JANNELLEGRANADOS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Wollerman
Report | Print
Oct 23, 2024 -

Toyota of Downtown L.A. responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Ned at Toyota of Downtown L.A. It's great to know that his dedication to customer service made a lasting impression. We appreciate your kind words and look forward to helping you create more memorable moments in the future. Come see us again soon! Sincerely, The Toyota of Downtown LA Team

October 19, 2024

Dealership was great to deal with. Process was quick and easy and Ben Girmay was a pleasure to work with. Ben took his time and made sure I found the vehicle I was looking for. More

by RFELDMAN1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Girmay and Esther - 5 stars
Report | Print
Oct 22, 2024 -

Toyota of Downtown L.A. responded

Thank you, and we appreciate your kind words! We're thrilled to hear that you had a quick and easy experience at Toyota of Downtown L.A. with Ben. Our team is committed to helping you find the perfect vehicle, and it's wonderful to know that Ben made a positive impact on your visit. We hope to see you again soon! Sincerely, The Toyota of Downtown LA Team

October 17, 2024

Xiomara as a sales person, she is excellent, but the dealer is not take care the customer Omer no even a bottle of water they offer to me. More

by Manuel Flores
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xiomara sales person
Report | Print
Oct 18, 2024 -

Toyota of Downtown L.A. responded

Thank you for your review and for sharing your experience. We truly appreciate your kind words about Xiomara and her excellent service. At Toyota of Downtown L.A., we strive to provide a welcoming environment for our customers, and we understand your concerns regarding the amenities during your visit. Your feedback is invaluable and will help us improve our service. We hope to have the opportunity to serve you better in the future! Sincerely, The Toyota of Downtown LA Team

October 11, 2024

Lied to me and tried to make to pay for insurances I said I don’t need from very beginning. Even so going papers man from finance department tried to make me sign what I didn’t need and didn’t want to pay fo More

by NONE23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don’t remember
Report | Print
Oct 14, 2024 -

Toyota of Downtown L.A. responded

Thank you for sharing your experience with us at Toyota of Downtown L.A. Your feedback is valuable, and we want to ensure that our customers feel informed and comfortable with their options. We encourage you to reach out to us directly so we can better address your situation. Thank you for bringing this to our attention. Sincerely, The Toyota of Downtown LA Team

October 07, 2024

Great dilership. Friendly,fast, comfortable inside and very relaxing. Highly recomend to visit to buy your meat Toyota More

by Vlad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Toyota of Downtown L.A. responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Toyota of Downtown L.A. and found our dealership friendly and relaxing. We appreciate your recommendation and look forward to welcoming you back for your next Toyota purchase! Sincerely, The Toyota of Downtown LA Team

October 04, 2024

You guys are the best dealer to buy the car I wanted! Professionals and caring for the customers and that you don’t find in many places…. I’m very happy with my car that’s for sure, thank you to the fina More

by KIDS4GOD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denis Ruiz and Jonathan Ruiz
Report | Print
Oct 07, 2024 -

Toyota of Downtown L.A. responded

Thank you so much for your wonderful review! We truly appreciate your kind words about your experience at Toyota of Downtown L.A. It’s great to hear that you’re happy with your car and that Denis and Jonathan made a positive impact during your visit. We look forward to seeing you again and hope you enjoy your ride! Sincerely, The Toyota of Downtown LA Team

October 03, 2024

Genial en todo atiende muy vien Te ofrecen buenas ofertas y el personal muy vien More

by luisjoseaguilar92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franklin
Report | Print
Oct 04, 2024 -

Toyota of Downtown L.A. responded

Gracias por tu comentario. Nos alegra saber que tu experiencia en Toyota of Downtown L.A. fue tan positiva y que valoras nuestras ofertas y la atención de nuestro personal. Esperamos verte de nuevo pronto. ¡No dudes en compartir tu experiencia con otros! Sinceremente, The Toyota of Downtown LA Team

October 03, 2024

Took my car in for a recall issue. They cracked my windshield, refused to pay for it and tried to use blurry security cam footage to "prove" they didn't do it. Do not trust these peopl More

by blahblah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Oct 07, 2024 -

Toyota of Downtown L.A. responded

Derrick, thank you for reaching out. If you would like to discuss this further or take a second look at the photos, you are welcome to reach out to our team. Otherwise we wish you the best. Sincerely, The Toyota of Downtown LA Team

September 24, 2024

Best service ever ,our sales Man Ulises Villanueva very professional and polite very helpful thank you Toyota More

by Miguelflores19731
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Toyota of Downtown L.A. responded

Thank you so much for your wonderful review! We're thrilled to hear that Ulises provided you with professional and helpful service at Toyota of Downtown L.A. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to seeing you again soon! Sincerely, The Toyota of Downtown LA Team

1
...
3
4
5
...
182