Toyota of Downtown L.A.

Overall great experience but car buying shouldn't take so long it takes several hours even after the deal is reached long it takes several hours even after the deal is reached More

Alex is a good advisor when you ask him a question he’s very straightforward and explains himself correctly and he doesn’t give you the runaround like most other advisors at this dealership. very straightforward and explains himself correctly and he doesn’t give you the runaround like most other advisors at this dealership. More

The moment I walked in, boss man Joe welcomed us in, he directed his team to find the perfect salesman to take care of my family and I. Marcel who was extremely helpful and nice. He asked what features I'm directed his team to find the perfect salesman to take care of my family and I. Marcel who was extremely helpful and nice. He asked what features I'm looking for an a vehicle and great lifestyle questions to correctly recommend options that would be a great fit for me. Showed me a few great options and offered a test drive. He was very patient and the process was easy/fast and made my experience as a first time buyer 10/10. Couldn't say this enough obsessed with my car and overall experience! Thank you Marcel and the Toyota of downtown LA team. More

Amazing experience. I will be recommending my family and friends here. Amazing. Amazing experience overall. I will be recommending my family and friends here. Amazing. Amazing experience overall. More

Bought a bmw 37ooo miles pre owned 25000$ shipped to ny took 22 days to get plates finally got plates and needs valve cover gaskets so thanks for the lemon took 22 days to get plates finally got plates and needs valve cover gaskets so thanks for the lemon More

If I could give a 0 to the dealership I would do it , I have tried to calling the manager (sales department) because I still need answers of how my truck was stolen inside the parking structure and it was have tried to calling the manager (sales department) because I still need answers of how my truck was stolen inside the parking structure and it was found on the 2 floor . I have a police report the truck was found between the newer cars . I went inside to ask for a car but even before getting my credit check the manager that was helping she wanted no less that 5,000 of down payment . They saw me so worry and running with my kids and were so careless . I have asked for them to check the cameras to see how they managed to move my car turn it on , I had my car keys with me all the time . I need an apology from them and take responsibility of how they handle business. More

Professional atmosphere and very clean environment. Quick and easy process staff was very helpful. Overall great experience. Quick and easy process staff was very helpful. Overall great experience. More

Well the salesperson was a nice person he helped me get the car but the guy from financial wasn't good because he didn't explain about the financial also the payment a month is not fair the car but the guy from financial wasn't good because he didn't explain about the financial also the payment a month is not fair More

I was able to test drive a couple of SUV’s there on the lot and while i liked them both i still kind of had a little picture in my head of that beautiful hybrid rav4 i saw. Joe asked me about the rav4 and lot and while i liked them both i still kind of had a little picture in my head of that beautiful hybrid rav4 i saw. Joe asked me about the rav4 and if i liked it but the financing part i told him scared me. He ran numbers with me and let me test drive to check it out just in case. I loved it so much i was happy to test drive something i actually could say i loved. As i almost walked away after shaking hands without feeling pressured at all…i walked back to tell joe and Xiomara i wanted it!! I felt like they were genuinely rooting for me to want what i want and make sure it makes sense for me too. Super happy. Thank you. More

I've been a customer since I purchased my Toyota in 1997. Downtown Toyota's service has been fast, reasonable, and expert. The work is done right the first time. My service advisor, Gary Kamoshida, is unfail Downtown Toyota's service has been fast, reasonable, and expert. The work is done right the first time. My service advisor, Gary Kamoshida, is unfailingly helpful. He's earned my trust, and I rely on him the way I rely on my doctor. More