Toyota of Des Moines - Service Center

Efficient service check-in. Services performed were quick, inspection thorough. Very good value for services required. Services performed were quick, inspection thorough. Very good value for services required. More

Treated well. Told costs before service. Comfortable waiting area. Helpful video of service provided. Detailed written report. Told costs before service. Comfortable waiting area. Helpful video of service provided. Detailed written report. More

Terrible customer service, they focus on the unnecessary things like my floor mats literally!!! They state they will top up all the fluids but they didn't and claim they don't top up fluids so what's the po things like my floor mats literally!!! They state they will top up all the fluids but they didn't and claim they don't top up fluids so what's the point then? I would not recommend this place to anyone, they focus on things that doesn't need to be replaced!!!! Go elsewhere!!!! More

Excellent service completed in reasonable time. Chris was able to answer all my questions.Definitely would recommend Toyota service. Chris was able to answer all my questions.Definitely would recommend Toyota service. More

Service is always exceptional. They keep me informed about the status of my car and make recommendations for maintenance to keep my Highlander in top condition. And when all I need They keep me informed about the status of my car and make recommendations for maintenance to keep my Highlander in top condition. And when all I need is an oil change, they don’t pressure me into doing additional services. Great team. More

Was very polite and accommodating. Service was done in a timely manner. Having coffee while I wait is nice. Service was done in a timely manner. Having coffee while I wait is nice. More

Had an issue after a brake repair. I complained that it took a week to repair, Toyota went out of their way to make it right with me as well as fix the issue. Great work Toyota!! I complained that it took a week to repair, Toyota went out of their way to make it right with me as well as fix the issue. Great work Toyota!! More

Very accommodating I like the video inspections Fast service Like the car washes Thank you service Like the car washes Thank you More

Didn't even have a reservation and they got me right in. Only took 45min for my oil change. Great Service Only took 45min for my oil change. Great Service More

Good customer service and keep their appointment on schedule which helps with the overall customer experience schedule which helps with the overall customer experience More