Toyota of Des Moines - Service Center

Everything was very clean & everyone was very polite. They were very promt on the appointment They were very promt on the appointment More

Ones of staff members have attitude while talking to a customer when you a question for example customer when you a question for example More

They did good. They fixed my recalls. They are friendly and respectful. Thanks a lot. They fixed my recalls. They are friendly and respectful. Thanks a lot. More

Super smooth process for getting my car serviced. Great technicians get you right in and out Great technicians get you right in and out More

Very happy with all the services and conveniences that was provided for me. Amazing service! was provided for me. Amazing service! More

Outstanding service. Nice waiting area with plenty of amenities. Very welcoming and friendly staff. Fast service. Nice waiting area with plenty of amenities. Very welcoming and friendly staff. Fast service. More

I was very happy with my recent appointment with Toyota of Des Moines. The service was excellent. Everyone was very friendly and efficient. Gabe did the tire rotation. He is very good. of Des Moines. The service was excellent. Everyone was very friendly and efficient. Gabe did the tire rotation. He is very good. More

I love the 2016 forerunner. I bought it a few years ago use but I believe this is my sixth battery which has been an issue and so frustrating! Think we’ve got it solved this tim I bought it a few years ago use but I believe this is my sixth battery which has been an issue and so frustrating! Think we’ve got it solved this time. Really appreciate them bringing it back since I’m not able to drive to pick it up. More

I had a short wait and I liked seeing the video of the service appointment. service appointment. More

Toyota dose a good job but could be more economical. Labor is high. Could use better trianing with customer service when it comes to service and repair and sales. Ive had more then one indecent with poo Labor is high. Could use better trianing with customer service when it comes to service and repair and sales. Ive had more then one indecent with poor treatment. Makes me think twice about buying another car from this dealership. Hopefully next time im in for service I dont get rude or condescending answers to my concerns! For instance, my question was my breaks squeak when backing up and not just a small squeak but a very load squeak, whats that all about? Can you check it for me? Answer: We can check that out but thats very common and it happens alot with these cars. Looks at me like im stupid/crazy for worring or asking about it! Thats just one of a few times ive had a smart answer that wasent very comforting and definitely dident make me want to buy another car!! Ian im sure has been there a while and should no better then to say that as well as act like your stupid for asking such a questions. Ive had a ton of cars in my day and unless the breaks were bad, which mine wernt, they never squeaked loudly while backing up. Hopefully Ian could be informative and well as less condescending for the next customer. Ill be back but about another time that happens Im sure I wont be back! By the way Jeff the driver of the shuttle van was awesome and is a good guy! Wish you had more customers service like his. He deserves a raise!! More