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Toyota of Des Moines - Service Center

Grimes, IA

4.6
2,623 Reviews

2,623 Reviews of Toyota of Des Moines - Service Center

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June 15, 2024

I took my car in for maintenance tire rotation which also included the typical inspection. In the video, the service person gave me the measurements for brakes and tire treat, recommended that both filters n More

by raniahmrobb
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t recall his name
Jun 18, 2024 -

Toyota of Des Moines responded

We appreciate you sharing your experience with us and are disappointed to hear that your fluids were not topped of. If you would like to discuss this further, please contact our General Manager, JP Phillips.

June 15, 2024

Great service and very fast. Easy to make the appointment and didn’t take long to get in. More

by PWURSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Beckman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Des Moines responded

This is exactly what we strive for. Thank you for choosing Toyota of Des Moines!

June 15, 2024

Toyota is always thorough and on time and the oil change is always done in a timely manner with a comfortable place to wait. More

by YOUNG.JULIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! Come back and see us anytime!

June 15, 2024

Fast and nice people take very good care of customer makes me fill very comfortable More

by 6dsy2sfzrb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Des Moines responded

We're glad we could help you make a confident decision about your repair. Thank you for your positive feedback.

June 15, 2024

Got an appointment with ease. Took vehicle in and started work right at appointment time. Work was done faster than estimated time. A pleasant experience. More

by DAKING35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

June 14, 2024

I love the video formy car inspection. It is fantastic. I wish the battery could have 3 year full warranty like Sam's club. More

by DIANNEDAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
Jun 17, 2024 -

Toyota of Des Moines responded

We appreciate you recognizing our good service, and thank you for choosing us.

June 14, 2024

They came and picked up my car, serviced my car and returned it! Love that free service. Will use this service center again. It was easy to set up time and day for service. Thank you Toyota of Des M More

by BARBARAROSST
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know who serviced my car
Jun 14, 2024 -

Toyota of Des Moines responded

Sounds fantastic! We're happy you loved the convenient pick-up & service. See you next time at Toyota of Des Moines!

June 14, 2024

Thank you for being there and doing your job completely, .timely and in a friendly manner More

by CHAMBERSJM6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Quick in and out service not pushy on replacing air or cabin filters. Just let me know they should be changed More

by rbauer9022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Des Moines responded

Your loyalty is very much appreciated. Our service team at Toyota of Des Moines are thankful for customers like you! Come again soon!

June 14, 2024

Great service in the service department. I do wish the complementary car wash was closer to the dealership. More

by JANKELLOGG44
Recommend Dealer
Yes
Employees Worked With
Jerry grey
Jun 17, 2024 -

Toyota of Des Moines responded

Perfect! We appreciate you recognizing our good service, and thank you for choosing us.

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