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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,412 Reviews

3,412 Reviews of Toyota of Des Moines - Service Center

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December 13, 2024

Great service. I love my new snow tires. I put them on just at the right time! More

by BigE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

I was very pleased with the exceptional service and professionalism of the 2 people who worked on my car and that it was so clean after the service. The estimate was right on target. Thank you so much. More

by phyl_hansman
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

I have purchased from several different dealerships in Des Moines. Toyota is my dealer choice. More

by domonickcimino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Harris
December 13, 2024

The service department is very professional and efficient. We had a recall fixed and a new key added. I know the battery had to be disconnected to do the work which cancels all the settings. I get More

by Janet Townley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

15 word minimum, 15 word minimum, 15 word minimum, 15 word minimum, 15 word minimum, More

by cwboyer07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

They are very polite and professional. They done the work in very good time and sent me video for each work they do More

by Safa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Emily did a wonderful job of making me feel like a valued customer. She professionally explained what was needed in helpful, honest way. The work was done quickly and the video gave me a good picture of my c More

by judith.cooper17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

So far good. First experience friendly helpful. I’m a person of few words. Will see what next visit prings More

by Rockin50s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember name
December 11, 2024

After working with Terry I informed my spouse they would need to complete ANY future car needs as it was a VERY challenging in person correspondence. Very disappointing. More

by ToyotaDSMReview
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry
December 11, 2024

I had a flat tire and ended up buying new tires. They got it done without an appointment. Staff were polite. However after tires were changed they did not put spare back underneath the vehicle, they More

by vogeldt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
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