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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,411 Reviews

3,411 Reviews of Toyota of Des Moines - Service Center

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December 19, 2024

Recall service was performed successfully and in the agreed time. The courtesy driver was on time and the ride request app worked well. Thank you More

by SAUBERTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

He called and explained all charges. Car was ready when he said it would be. Great service. More

by NLSSTANDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

I’ve been visiting this dealer for service for 6 years now. They have proven to be efficient, friendly, and thorough. Thanks! More

by DEREK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Nice atention,, they check all points on my corolla, and recomended change the batery, the rest room it was good. More

by peraza.eduardo
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

We got in for our appointment and were treated well and service was quick and easy More

by DEBBIEKENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
December 16, 2024

Seem to be honest about determining that nothing was wrong during the troubleshooting test and recommended that no more test was needed. More

by NBDREW_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

To whom it may concern: My wife and I drove to Bellevue, NE to purchase our new Tundra. The lack of product knowledge, as well as the lack of effort demonstrated by your sales representative to ge More

by Kenny Patton
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Ahrens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Rojas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Amodeo
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

I have always been very happy with Toyota. I do however, think the $250 assessment fee to see what’s wrong with your vehicle is a little much. Especially when you guys will get paid for the re More

by Iassist9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Service was fast and reasonably priced. Nice waiting area with WiFi and a desk. The process was smooth. More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Awesome Service! We will always come back for anything we need as we love the service we get that Toyota Des Moines. More

by JMBASCOM59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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