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Toyota of Des Moines - Service Center

Grimes, IA

4.6
2,372 Reviews

2,372 Reviews of Toyota of Des Moines - Service Center

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May 16, 2024

The dealership took care of my needs when I completed a service appointment and provided a complimentary shuttle service from and back to the site. No extra costs were incurred during this time. More

by Nathan Werner
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Toyota of Des Moines responded

We appreciate you recognizing the good service, friendly staff, and our help through the process. Thanks for choosing us!

May 16, 2024

Awesome dealership especially the service department. Very efficient and friendly. Easy to schedule an appointment. More

by DCZELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Caffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

May 16, 2024

Toyota of Des Moines does a great job servicing my car. They do a thorough inspection of my car and let me know if there are additional issues which is appreciated. Never have had an issue with their servic More

by ROLOWCL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schulz
May 20, 2024 -

Toyota of Des Moines responded

Thank you! We take pride in thorough inspections and clear communication. Glad you trust Toyota of Des Moines!

May 15, 2024

Professional and courteous. Prompt service. Everybody was friendly and helpful. The car continues to run well. More

by Jim PERDUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Toyota of Des Moines responded

Sounds like a perfect visit to Toyota of Des Moines! Professional, courteous, prompt service, and friendly staff - that's what we aim for. Thank you for your business.

May 15, 2024

Best dealership in town and I feel I can trust them. They always do a fantastic job and don’t make useless recommendations. More

by tcharlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Toyota of Des Moines responded

We appreciate you recognizing our honest recommendations and fantastic service. Thanks for choosing Toyota of Des Moines!

May 15, 2024

I think that was nice. Good service also the Toyota sent me the inspection of my car which I loved it More

by naweedmohabati828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Toyota of Des Moines responded

At Toyota of Des Moines, we strive to provide excellent service, and we're thrilled you loved the inspection video. It's a great way to stay informed about your car's health. Thanks for choosing us!

May 15, 2024

Always scheduled well and I am always aware of what is needed on my car during my service. More

by dthatcher10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Toyota of Des Moines responded

Thanks for recognizing our commitment to clear communication and scheduling at Toyota of Des Moines! We appreciate your business.

May 14, 2024

To start with Great salesman, secondly the service department is very good. Happy with team at Toyota of Des Moines. More

by GVOSS50069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Millhollin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Rojas, 5 stars, salesman, great guy.
May 14, 2024 -

Toyota of Des Moines responded

From sales to service, we're happy to hear you had a great experience with our team. Thank you for your review!

May 14, 2024

Toyota always does a great job. A little expensive for me being on a fixed budget but coupons help. I’d recommend them. Thank uou More

by CUNNINGHAMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Toyota of Des Moines responded

We truly appreciate you choosing Toyota of Des Moines and recommending us! We understand service costs can impact budgets, and we're glad our coupons helped.

May 14, 2024

Emily was very efficient and explained everything they would be doing. Tech sent video and I was in and out quickly More

by clm8000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Toyota of Des Moines responded

We're thrilled to hear you had a great experience at Toyota of Des Moines! Emily's efficiency and clear communication, along with the technician's helpful video, sound like they made your visit smooth and informative. Thanks for choosing us!

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