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Toyota of Des Moines - Service Center

Grimes, IA

4.6
2,372 Reviews

2,372 Reviews of Toyota of Des Moines - Service Center

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May 18, 2024

Always have great appointment availability. Get you in and out quickly and have a really nice waiting room. More

by staceyleejorg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Doering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
May 20, 2024 -

Toyota of Des Moines responded

Convenient scheduling, speedy service, and a comfortable wait area - that's what we do! Thank you for your review!

May 18, 2024

Justin was awesome, definitely an asset to the business. He was very friendly and very knowledgeable. I will definitely return to Toyota of Des Moines‘s because of my interactions with Justin. More

by Subguytoby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Toyota of Des Moines responded

Justin rocks! We appreciate you recognizing his friendliness & knowledge. Thanks for choosing Toyota of Des Moines!

May 18, 2024

They also take care of things efficiently. The shuttle is nice, too. I always take my car to the dealer. More

by ric.yeates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Toyota of Des Moines responded

Justin's awesome service & efficient care, plus a convenient shuttle - that's why you love Toyota of Des Moines! Thanks for always choosing us!

May 18, 2024

Everything went as planned… called within time frame and pick went fast. Thanks for the car wash More

by BWALTERS7284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Toyota of Des Moines responded

We appreciate you noticing the on-time call & quick pickup. Thanks for choosing Toyota of Des Moines!

May 17, 2024

oil change was around 65 it was 96 this time. I will look elsewhere next time More

by Annette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Toyota of Des Moines responded

Thank you for the 4-star review! We're always looking for ways to offer value and encourage you to check out our website for current service specials. Thank you for your business!

May 17, 2024

They were timely, professional, friendly, courteous , and helpful. I wish them all the best, thanks More

by jweach53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Toyota of Des Moines responded

We wish you the best too - thanks for choosing Toyota of Des Moines!

May 17, 2024

You guys are so great I told 25 of my friends to buy a Toyota from you More

by ja97.wald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Toyota of Des Moines responded

Wow! Thanks for recommending us to 25 friends! We appreciate your business!

May 17, 2024

Always take my car here the staff is professional friendly happy listening to my concerns and going the extra mile to fix any problems that I have. They really do a great job More

by Dewhite813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Toyota of Des Moines responded

Loyal customer alert! We appreciate you trusting us & our staff's dedication. We go the extra mile for YOU!

May 17, 2024

The dealership took us in on a minutes notice, checked the lug nuts on a tire we had had repaired in Lincoln, NE and they sent us on our way. No charge. Very friendly and helpful. Thank you b More

by elelnes
Recommend Dealer
Yes
Employees Worked With
Colton Powers
May 20, 2024 -

Toyota of Des Moines responded

We're so glad we could help on short notice! Friendly service and going the extra mile for our customers is what we're all about. Thank you for choosing Toyota of Des Moines!

May 16, 2024

Toyota employees are very good, thorough, kind, and focused on customer service. They always do a great job! More

by TKDANIELS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz
May 17, 2024 -

Toyota of Des Moines responded

We appreciate you recognizing the good service & our friendly staff.

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