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Toyota of Des Moines - Service Center

Grimes, IA

4.6
2,380 Reviews

2,380 Reviews of Toyota of Des Moines - Service Center

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September 21, 2024

Has been a pleasure working with them. Nice that they will pick up my car for maintenance. More

by PattyA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

Instalaciones limpias, atención oportuna, servicio adecuado y los mejores resultados, gracias por su increíble atención More

by Tere_duran04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Pleased with service. Unable to use QR code to get transportation, but Ian got me signed up. More

by gloria.stevens-rissman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Phelps
September 20, 2024

Service was very quick and reliable, was waiting for shuttle, I was able to get my car before using the shuttle, thanks More

by Chandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

I have enjoyed the service at toyota of Des Moines the service went great and after service you get free car wash. Thank you More

by Evelyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Pleasant staff. Staff answered questions and offered options. I appreciate the personal attention.provided. Service was quick. More

by mhculver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

Good care, prompt overview for car care needs and initial service was done as expected More

by TOMWITT59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

I did an online service appointment and asked for purchase of mudflaps for my 4 Runner. I was told on my arrival that they could not do that service. No one let me know this before going to the appoi More

by Bruce Wilson
Recommend Dealer
No
Employees Worked With
Emily Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

Everything was very clean & everyone was very polite. They were very promt on the appointment More

by Sheila selby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

Ones of staff members have attitude while talking to a customer when you a question for example More

by claudienkarangwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Madison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of the name
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