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Toyota of Des Moines - Service Center

Grimes, IA

4.6
2,372 Reviews

2,372 Reviews of Toyota of Des Moines - Service Center

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May 23, 2024

Fast and accurate service every time I make an appointment to have my vehicle worked on. More

by guse67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Toyota of Des Moines responded

Perfect! Speedy & accurate service is what we aim for. Thanks for choosing us!

May 23, 2024

I like the online system with video and updates as well as to pay. Nice mechanic! Expensive and so far nothing has been covered by the extended warranty for which we paid a lot of money ! More

by DANSKEGIRL52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Our mechanic. -/Chris Gavin?
May 24, 2024 -

Toyota of Des Moines responded

Thanks for the feedback! We appreciate you liking the online system & our mechanic's work. We hope to see you again in the future!

May 23, 2024

Best dealership around! The service provided was top notch! The employees are all really friendly! More

by CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry M,
May 24, 2024 -

Toyota of Des Moines responded

Wow, thanks for the kind words! We're thrilled you had a top-notch experience. Thank you for your review!

May 22, 2024

Great and friendly service. Also very fast and I always have a great experience at your dealership. Thank you! More

by LAOWENS48
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Toyota of Des Moines responded

We appreciate you choosing us! We're thrilled you consistently have a great experience with our friendly and fast service. Thanks for the review!

May 22, 2024

My mechanic was fantastic. My car was sent through the carwash and the inside was not dirty. He made quick work of my blower motor. More

by MELISSAMCDONALD73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony McDonald
May 23, 2024 -

Toyota of Des Moines responded

We're so happy to hear your mechanic was fantastic! Thanks for mentioning the clean carwash too. See you next time!

May 22, 2024

I was able to get an appointment very quickly for the A/C repair. It was especially important as the outside temperature was inn the high 70’s to low 80’s. More

by Seadragon555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Toyota of Des Moines responded

We understand the urgency in hot weather. Glad we got you cool fast!

May 21, 2024

I am very comfortable dealing with Toyota if DM. They keep my vehicle in good shape with minimal disruptions to me. More

by marciamathmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Toyota of Des Moines responded

Comfort & minimal disruption - that's our promise! Glad we keep your vehicle running smoothly. Thanks!

May 21, 2024

Scheduling was easy, completed service in very timely manner. The video communication is handy and informative. More

by KDRESSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Toyota of Des Moines responded

Easy scheduling, speedy service, and informative videos? We've got you covered! Thanks for choosing Toyota of Des Moines!

May 21, 2024

Was very pleased with what they did with my car. Advicer was excellent and stopped by twice to give me an update and to let me know when my car was done. More

by dajshopper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Toyota of Des Moines responded

We're thrilled you're happy with your service! Excellent advisors like Emily keep you informed every step of the way. Thanks for choosing Toyota of Des Moines!

May 21, 2024

Chad Muhlhollin is outstanding and has been a great for us! The service department has also been very helpful! More

by SIRIANNI.VIRGINIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Caffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Toyota of Des Moines responded

I'm glad to hear that Chad at Toyota of Des Moines has been outstanding and provided excellent service! Happy driving!

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