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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,352 Reviews

3,352 Reviews of Toyota of Des Moines - Service Center

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December 28, 2024

Many, many new car purchases and service with lots of dealerships, this one is fantastic More

by augspurgert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Amodeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

I would not buy another toyota from Des Moines toyota just because of the service. Two weeks out scheduling just for an oil change is unacceptable. Very poor management is apparent. I will buy anth More

by STEVENZIMMERMAN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Hutt
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Prompt, courteous service. Quick turnaround time on repairs. Prices sometimes seem steep, but gives me a piece of mind knowing they use quality Toyota OEM parts! More

by wymansam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Very courteous and professional service. I appreciated their efforts. Will definitely use them again in the future More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
December 28, 2024

Got me in right away considering I just showed up without an appointment. Very nice and Accommodating. More

by ashtons1mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Appreciate the quality service, requiring a fifteen word response seems a little unnecessary should be voluntary. More

by D Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Amodeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Very organized, efficient! Thanks! I’m still a little confused if my SUV is/is not under warranty. More

by CSBAR73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

Staff were courteous. Disappointed dash not reset and no remedy to poor passenger side seat heater. More

by jbowes1220
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

Great job by Justin to help me program everything! Superstar at getting me all updated on the new features. More

by ELLENBETHPAULLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

They were very polite and professional. Everything they did was done in a timely manner and they always kept you up to date on your vehicle. Each person that you talked to was very enthusia More

by clenchhit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Amodeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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