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Toyota of Des Moines - Service Center

Grimes, IA

4.6
2,372 Reviews

2,372 Reviews of Toyota of Des Moines - Service Center

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May 29, 2024

This was the easiest and uncomplicated experience I think I’ve ever had with any of my auto repairs. More

by handydht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schulz
May 31, 2024 -

Toyota of Des Moines responded

Music to our ears! Easy & uncomplicated service is our goal. Thanks for choosing Toyota of Des Moines!

May 29, 2024

Excellent service! Service personnel are second to none! I also ran some things by our salesman Bob Staley. He is outstanding and even tho things didn’t come together t More

by Brianchamplin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Toyota of Des Moines responded

We appreciate you recognizing the good service & friendly staff.

May 29, 2024

The help is great. People are great to work with. The service is great. Thanks More

by CHRISRICH0227@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Toyota of Des Moines responded

Perfect! We appreciate you recognizing the good service & friendly staff.

May 29, 2024

They were friendly and helpful and were on time. I really like the video that shows me what they check. More

by LYNNEHOYT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I just remember two guys but do not recollect who they were
May 30, 2024 -

Toyota of Des Moines responded

Music to our ears! We're thrilled you found everything you needed with great people to help.

May 27, 2024

Very efficient. They got things checked for me and got out in 30 min. Thx. More

by dclv2walk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Toyota of Des Moines responded

Fast & efficient service - that's what we aim for! Thanks for your review!

May 27, 2024

Always great, friendly service at this Toyota dealership. Return customer for the life of my vehicle. More

by TAKLOCKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Toyota of Des Moines responded

Love to hear it! Thanks for being a loyal customer. We'll be here for you every step of the way!

May 27, 2024

Not a major fan of Toyota of Des Moines but the service center and people in the service department are amazing!!! More

by WILLIAMMAHONII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Millhollin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad
May 28, 2024 -

Toyota of Des Moines responded

Thanks for the review! We appreciate the kind words about our service department.

May 26, 2024

Explain exactly what was found and what is needed to be done. Very thorough even though they couldn't duplicate the AWD alarm. More

by schuth9821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Toyota of Des Moines responded

Glad we could help! We hope to see you again for your future auto needs!

May 26, 2024

The tech guy could not fix my problem with the Toyota/iPhone connection. I’d like that fixed. More

by Joni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tech department
May 28, 2024 -

Toyota of Des Moines responded

Thanks for the feedback! We value your business. Call service to discuss your experience - we strive for 5 stars!

May 26, 2024

Ian is always ready & willing to help. This dealership has been our go to for almost 19 years More

by JANJO13099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Toyota of Des Moines responded

Thanks for the loyalty! We're thrilled Ian & our team have been your go-to for 19 years. We appreciate your business!

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