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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,336 Reviews

3,336 Reviews of Toyota of Des Moines - Service Center

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December 31, 2024

Superior service, I was in for a battery warranty and the service advisor and team did an outstanding job More

by mlabarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
December 31, 2024

Ian is the best! He provides excellent customer service and explains procedures thoroughly and understandably. More

by Gd.stilwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Always a professional, friendly, and pleasant experience. I have been a customer since leasing my first RAV4 in 2019. More

by cpharris5514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Well received and qualified response to what was wrong with car. Will return in future M More

by TAKEDOWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McClatchey
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

It was easy to set up an appointment and when I arrived an employee met me and directed me to the waiting room and confirmed the maintenance work to be done. Very professional More

by RMULDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

I was treated with respect and with clear instructions. The attendant gave me the time frame and where to wait, since I was waiting at the location More

by Kay Landon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

They get the work done but boy is it expensive! ! I guess they can do that being the only Toyota dealership in town. More

by toolinfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
December 29, 2024

Great customer service and the video explanation of the work performed is a unique plus! More

by CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2024

Maintenance check high tech. We’re able to watch online as the check was done. Fast, efficient and still personable. More

by KATHRYNPIERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2024

They help an out of towner get back in the road safe. Great service! Fantastic and friendly team members. More

by kjl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
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