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Toyota of Des Moines - Service Center

Grimes, IA

4.6
2,381 Reviews

2,381 Reviews of Toyota of Des Moines - Service Center

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June 01, 2024

The staff explained it clearly, and all the work was recorded in a very clear video. very good More

by Brant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Toyota of Des Moines responded

Thrilled you had a fantastic experience! We appreciate you recognizing our courteous customer care, service videos, comfortable waiting area, and clear communication.

June 01, 2024

Shane help me get into the vehicle with little to no hassle and only that he covered my transmission under warranty. The customer service at the Toyota. Des Moines is top-tier. More

by MOJAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Toyota of Des Moines responded

We want all our clients to have a comfortable and stress-free experience with us!

June 01, 2024

Called back the next day, scheduling was easy. Would go there again if need be. More

by Bee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines!

June 01, 2024

The most trust worthy place for your car service and maintenance. Glad to be served. More

by VIJAYPURNA2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
Jun 03, 2024 -

Toyota of Des Moines responded

Thanks for choosing Toyota of Des Moines!

June 01, 2024

Very quick check in. Was quoted one hour and was done on time. Very pleased with the service. More

by MKUNERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Jun 03, 2024 -

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! Come back and see us anytime!

June 01, 2024

Came early and they got me in and completed the service immediately. Waiting area also very comfortable More

by dmsmith0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Powers
Jun 03, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

June 01, 2024

Very friendly. My car was serviced punctually. The pricing was fair. My first time here, but will definitely return. More

by dtabor413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 03, 2024 -

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines! Come back and see us anytime!

June 01, 2024

Service was great but it took almost 2 hours to get an oil change and a software update More

by joshthiessen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Toyota of Des Moines responded

Perfect! We appreciate you recognizing our good service, and thank you for choosing us.

June 01, 2024

Thanks for the great service I should not have to write any if I don't want to that is stupid More

by CLAPTON10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Toyota of Des Moines responded

We look forward to your next visit!

June 01, 2024

Ended up not needing any work done but they were very informative and helpful. Easy to talk with. More

by RIVERHAWK247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Toyota of Des Moines responded

We want all our clients to have a comfortable and stress-free experience with us!

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