Back

Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,333 Reviews

3,333 Reviews of Toyota of Des Moines - Service Center

Sort by
January 01, 2025

Their professionalism was great. They understood my concerns and took care of them. Thank you. More

by KMOELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Staley
January 01, 2025

Taking over 5 hours to complete a scheduled oil change and tire rotation is absurd More

by AK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
January 01, 2025

Fast and friendly service. They were very thorough and professional. I liked the video of them confirming the safety checks on my car. More

by SARAH-MONSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

This dealership is superb & Ion speaks to me in layman's terms to comprehend.problems. More

by Cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Amazing job everyone. Kept me updated on everything and great job fixing my vehicle Amazing team. More

by Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Very good and we’re able to fit us in for a scratch repair on the spot. More

by CHANDLERREYNOLDS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

I had an issue with my car not starting and it was due to a malfunction of Toyota Connected Services Remote Start. I had a 3hour drive home and was concerned about the battery but they ran a check to ease my More

by Mary.storch.hs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

Superior service, I was in for a battery warranty and the service advisor and team did an outstanding job More

by mlabarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
December 31, 2024

Ian is the best! He provides excellent customer service and explains procedures thoroughly and understandably. More

by Gd.stilwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

It was easy to set up an appointment and when I arrived an employee met me and directed me to the waiting room and confirmed the maintenance work to be done. Very professional More

by RMULDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
53
...