Back

Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,333 Reviews

3,333 Reviews of Toyota of Des Moines - Service Center

Sort by
January 04, 2025

Have Toyota care and feel that it's worth every penny picked up my car and brought it back excellent service More

by HAWKEYES1MP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

I only trust my car to be serviced with Justin Madison at Toyota of Des Moines. More

by krisrees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

We’ve been customers of Toyota Des Moines for 15+ years. The last two services I’ve been very disappointed! The Sienna needing something with sensors in the back replaced and after some research, the back More

by MICHAEL.SWARTZEL1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

Pleasing to drive in and be greeted. Then receive video presentation of the process of what work is being conducted. Good job More

by FKIRVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

The service and parts people are great but the car salesmen after 3 times made me go to Wilson of Ames More

by TEENAMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2025

They always do a good job. Employees are friendly and professional. I enjoy working with them. More

by BATHORNBURG58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
January 03, 2025

Everyone I encountered from when I drove in until I left acted like they hate their job there. Nothing friendly about the experience. When I first started with Toyota some years ago everyone was friendly a More

by TERRYLYNNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danial Wilson
January 03, 2025

Everyone is Very friendly. Explains everything.Answers your questions. I will only take my car there. More

by Vit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Normally my appointments go great, this time it seemed like they were in a hurry & didn't want to hear my complaints. They also didn't even reset my dash. Disappointing experience. More

by brodie88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Rushed and tech not familiar with android set up Not shown how to use features More

by SUEHACKLEY
Recommend Dealer
Yes
Employees Worked With
Not sure
...
52
...