2,383 Reviews of Toyota of Des Moines - Service Center
On time, good service, nice hospitality during the service, clean car as received, attentively person and sympathetically. service, clean car as received, attentively person and sympathetically. More
The first time I took my vehicle it was a great experience. This second time not as much. I was told I would have a shuttle take me to work and back and that didn’t end up happening. The communicat experience. This second time not as much. I was told I would have a shuttle take me to work and back and that didn’t end up happening. The communication with my service provider could also have been better. All together it felt like it was a big inconvenience to my work day with figuring out how to get to work and back and then how they handled explaining what work needed done to my vehicle wasn’t personable as it was all done on my phone and not with a direct person. Also I had a hard time reaching anyone when I tried to call in and directly speak to someone. More
Very courteous and kept me informed during a delay in obtaining parts. Offered a loaner vehicle and the technician called me to personally explain his progress. obtaining parts. Offered a loaner vehicle and the technician called me to personally explain his progress. More
This dealership does what is expected and monitors other areas to prevent unexpected problems in the future. Work is always done on time. On occasion I have utilized the shuttle service and find it prompt a areas to prevent unexpected problems in the future. Work is always done on time. On occasion I have utilized the shuttle service and find it prompt and courteous also. More
Jason lined up the 120 thousand mile service and got a set of discounts from a tire rotation set of discounts from a tire rotation More
Service department is great, tough working with sales. We have been waiting for 2 years for a sienna We have been waiting for 2 years for a sienna More
very professional and detailed, on time easy to get a appointment easy to deal with appointment easy to deal with More
The guys are always very polite and fully address any and all concerns. I appreciate the timely updates and clear communication. all concerns. I appreciate the timely updates and clear communication. More