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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,676 Reviews

3,676 Reviews of Toyota of Des Moines - Service Center

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July 12, 2025

Always changing to provide easiest solution. Better technology, easier shuttle scheduling, etc. The care shows. More

by niamgrif
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

Tech was great to help me when Corporate wiped the data from my car. Would like to have been notified of that in advance. More

by kristjen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t know their names
July 12, 2025

I was quickly greeted. Service was friendly and efficient. Daniel helped me with a question on the unlock feature which I appreciated. More

by Dianekkoch
Recommend Dealer
Yes
Employees Worked With
Daniel
July 11, 2025

They were quick and thorough with the work. I like the video info on service work More

by KYLEJB2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Grim
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

I love toyota of Des Moines. It Easy and quick service for everyone who do not speak english . More

by SANBOIH08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

They work super great and fast. Shows me a videos of the work they did to the car. It was awesome! More

by Profedia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Amodeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Grim
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

I liked the very clear and professional video diagnosis, awesome coffee machine, free donuts, and I was in and out in about 45 minutes. Very impressed. More

by jkochst
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Consuelo, alex
July 11, 2025

Ian Davis is great and whole service department was really good. Happy with the service More

by PCASSENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

The repair took over three hours to complete. I now have to return because the repair was not completed appropriately or correctly. I was given an estimate of an hour and a half at most. I now ha More

by JAY.HACKETT215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

Justin is one exceptional Service Manager. Friendly and Knowledgeable. My time at the dealership was excellent and would recommend your service department to everyone!!!! More

by RMINDVIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Amodeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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