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Toyota of Des Moines - Service Center

Grimes, IA

4.6
1,964 Reviews
Call Service Center (515) 276-4911

1,964 Reviews of Toyota of Des Moines - Service Center

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June 14, 2024

They came and picked up my car, serviced my car and returned it! Love that free service. Will use this service center again. It was easy to set up time and day for service. Thank you Toyota of Des M More

by BARBARAROSST
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know who serviced my car
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Jun 14, 2024 -

Toyota of Des Moines responded

Sounds fantastic! We're happy you loved the convenient pick-up & service. See you next time at Toyota of Des Moines!

Helpful
June 14, 2024

Thank you for being there and doing your job completely, .timely and in a friendly manner More

by CHAMBERSJM6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
June 14, 2024

Great service. Jose was helpful and got me a quote quickly. The service communication and video of findings with recommendations was great. More

by Dan hull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Jun 17, 2024 -

Toyota of Des Moines responded

At Toyota of Des Moines, we pride ourselves on customer service, and it's nice to know we have delivered. If you have any further automotive needs please let us know!

Helpful
June 14, 2024

I love the video formy car inspection. It is fantastic. I wish the battery could have 3 year full warranty like Sam's club. More

by DIANNEDAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
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Jun 17, 2024 -

Toyota of Des Moines responded

We appreciate you recognizing our good service, and thank you for choosing us.

Helpful
June 14, 2024

Great service in the service department. I do wish the complementary car wash was closer to the dealership. More

by JANKELLOGG44
Recommend Dealer
Yes
Employees Worked With
Jerry grey
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Jun 17, 2024 -

Toyota of Des Moines responded

Perfect! We appreciate you recognizing our good service, and thank you for choosing us.

Helpful
June 14, 2024

Quick in and out service not pushy on replacing air or cabin filters. Just let me know they should be changed More

by rbauer9022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Toyota of Des Moines responded

Your loyalty is very much appreciated. Our service team at Toyota of Des Moines are thankful for customers like you! Come again soon!

Helpful
June 13, 2024

Everything is good. Friendly and professional staffs. Nothing to complain. Would definitely recommend toyota to others. More

by Calvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Doering
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McClatchey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schulz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Powers
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Toyota of Des Moines responded

Fantastic to hear! Friendly and professional staff are what we strive for. Thanks for recommending Toyota of Des Moines!

Helpful
June 13, 2024

Efficient service. Friendly employees! Would like to have the tread measurement of the tires listed on the invoice. The service videos have too much noise in them to un More

by DOROTHYSKRETTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

Toyota of Des Moines responded

Thanks for the review! We appreciate you recognizing our efficient service and friendly employees. We're always looking for ways to improve the service.

Helpful
June 13, 2024

street Toyota in Amarillo ,Tx is better than Toyota of Des Moine in my experence More

by koluck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Toyota of Des Moines responded

While we can't comment on other dealerships, we appreciate your feedback about your experience at Toyota of Des Moines. We're always striving to improve and provide the best possible service for our customers.

Helpful
June 13, 2024

Extremely helpful, worked hard to solve my issue, and I really appreciate the excellent service from everyone I interacted with at the dealership. More

by mashkelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

Toyota of Des Moines responded

We're thrilled to hear you had a fantastic experience! Our team is always happy to help and ensure a smooth service visit for our customers. Thank you for choosing Toyota of Des Moines!

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