Toyota of Des Moines - Service Center

Quality Products with Top Notch Friendly Professional Quality Service ! Toyota of Des Moines delivers with Great People ! Quality Service ! Toyota of Des Moines delivers with Great People ! More

I like the easy appointment scheduling and the large comfortable waiting rooms. I haven’t had to pay for service yet, since I have a new car. comfortable waiting rooms. I haven’t had to pay for service yet, since I have a new car. More

They’ve always dealt with me fairly and professionally. Excellent communication and service. Fine people Excellent communication and service. Fine people More

I’ve always been happy with the service received at Toyota of Des Moines. I really like the thorough video of the inspection of my car so I know exactly what was checked. Toyota of Des Moines. I really like the thorough video of the inspection of my car so I know exactly what was checked. More

Ian has always been a great person to work with over the past 20+ years. past 20+ years. More

I’ve owned a Toyota for about 20 years now. If you continue creating a good product & providing good service I will continue. If you continue creating a good product & providing good service I will continue. More

Service department is as good as any one, I don’t think the sales reps are even care about customers the sales reps are even care about customers More

Prompt service when I arrived. Nice waiting room and everything that was done to the car was explained. Nice waiting room and everything that was done to the car was explained. More

When I called in and made my appointment, they had zero courtesy, not friendly with a monotone voice. I felt I should call and report their customer service to be manager, but neglected to do that. At the courtesy, not friendly with a monotone voice. I felt I should call and report their customer service to be manager, but neglected to do that. At the same time, I called Smart Honda for my husband‘s car to have some work done and they were more than helpful, very friendly offered a lot of information and I felt very confident with that appointment there. After I dropped my car off Justin called me right away to tell me that my tire pressure light was blinking and that indicated a TPMS problem and it would be $300 to find out which sensor was bad and for repair with no other explanation. I told him the light did not blink and was solid up until I dropped it off there. His. information was then contradicting because he then told me that it blinked when it was started. I felt like he was trying to pull a fast one, and I didn’t trust him. When I received a video from the mechanic he emphasize that the tire gauge light was blinking, which it was Not and never had it was just on. Didn’t feel very confident with their trustworthiness. It seemed that all of the employees that I talk to regarding my appointment were not friendly and did not offer a lot of information. Next time I think I will go to The Toyota dealer in Ames!! More

Inferior, grossly subpar inspection as part of oil change service! Recommended replacing two rear tires at over,$600-!! When I asked about if suspension was inspected, adviser said service person wasn’t qua service! Recommended replacing two rear tires at over,$600-!! When I asked about if suspension was inspected, adviser said service person wasn’t qualified to do moire than a visual inspection, seemed like it was an unreasonable expectation of me! Going to the dealership where car was originally purchased new I expected more! Received a more thorough inspection at Midas, so will go back to them or Walmart. More