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Toyota of Des Moines - Service Center

Grimes, IA

4.6
2,383 Reviews

2,383 Reviews of Toyota of Des Moines - Service Center

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June 08, 2024

We agreed to terms for my purchase, and the sales man did a great job… Bookkeeping kind of jumped the gun which created a few minor problems for me.. But when contacted the salesman, his boss & the general m More

by JNTHOMAS56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hippen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Chevalier & Jamie Schnoor
Jun 10, 2024 -

Toyota of Des Moines responded

This is exactly what we strive for. Thank you for choosing Toyota of Des Moines!

June 08, 2024

They did an excellent job with repairing my vehicle and have an amazing customer service team! I would highly recommend having your car serviced here. More

by jsam11lol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
Jun 10, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next service visit!

June 08, 2024

The shop staff attitude is very good! Excellent maintenance service!! Highly recommend! Opening at seven in the morning is friendly to office workers ! Thank you! More

by coco.ting1331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

June 08, 2024

Service was great but a little on the pricey side for an oil change and tire rotation. More

by SKELLYDENST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
Jun 10, 2024 -

Toyota of Des Moines responded

Perfect! We appreciate you recognizing our good service, and thank you for choosing us.

June 07, 2024

Excellent employees and service in a timely manner! The waiting areas are clean and well maintained for the customers! More

by BASEBALL99M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Toyota of Des Moines responded

Glad it was quick, easy, and the facility impressed you. We love simplifying the process.

June 07, 2024

I had some standard maintenance and several recalls done to the truck. Everything was completed in a reasonable time with professional service throughout. More

by STEVE WRIGHT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Toyota of Des Moines responded

We want all our clients to have a comfortable and stress-free experience with us!

June 07, 2024

Check in was flawless. Communication with service representative was timely and informed. Shuttle service was excellent. More

by RTZK41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Murray
Jun 10, 2024 -

Toyota of Des Moines responded

We want all our clients to have a comfortable and stress-free experience with us!

June 07, 2024

I was happy and impressed to hear Emily had a good knowledge of Toyota vehicles and could answer my technical questions. She was very pleasant to work with. More

by grandmadenisem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

June 06, 2024

Ian is always ready to tackle anything that’s given to him and he does it with a positive attitude. I am so thankful for Ian. It was a nice surprise when I dropped off my vehicle and Ian had a car ready More

by JESUSKIMMAMMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Toyota of Des Moines responded

Music to our ears! We're thrilled you found everything you needed with great people to help.

June 06, 2024

I was in and out of there so fast. Expected at least an hour but only took 35 minutes. That was great! More

by CSTERLING8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Toyota of Des Moines responded

We're thrilled you found everything you needed with great people to help.

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