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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,326 Reviews

3,326 Reviews of Toyota of Des Moines - Service Center

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January 16, 2025

Thanks for the great service. The truck is a work truck and as I explained to the advisor I need it done in a week. It was done in less time. Thank you again More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

We continue to receive personal (Justin Madison) and professional (service techs) care for the Rav. Thanks! More

by davidfdarnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Friendly and efficient. However no one mentioned the recall on this vehicle which I had received online notice about. More

by FISHMAN50049
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Emily was very friendly. Happy with the battery replacement. It cost about $100 less than expected! More

by JANIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Timely, organized, clean, I choose Toyota for my service needs. Trust them with my family safety More

by awalling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Good atencction, fast ,amables, in my case was preaty good. Only litle spensive for me. More

by ERNESTOROMEROESTRADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

All went well. No pressure and it was very quick. I would ask for Justin again. It’s the sales department that hasn’t been my favorite. More

by Reesewolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Service is always good and professional but the online scheduling is what keeps me coming back. More

by akjohnson7288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

It is important for me to feel safe in my older model Toyota (Venza) so when I needed service I wanted it done by folks who were familiar. The diagnosis was made and the part was ordered. I was quoted a More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

Terry was my service guy, at least that the name in my invoice . Great job More

by GWARTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
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